Open to opportunities

William Vargas

@williamvargas

Message

Results-oriented store manager with a decade of sales experience.

United States

Message

What I'm looking for

I am looking for a challenging role that allows me to leverage my sales expertise and leadership skills while fostering a positive team environment.

I am a results-oriented store manager with over 10 years of experience in driving revenue growth and managing high-performance sales teams. My career has been marked by a proven track record of exceeding sales targets and increasing revenue through effective sales strategies and strong client relationships. I am passionate about mentoring and developing my team to achieve their best performance, which has led to significant growth in customer bases and retention rates.

Throughout my career, I have successfully led teams in various roles, from store management to production supervision. My experience includes developing and implementing sales strategies that resulted in a 25% increase in annual revenue and a 30% growth in customer base. I thrive in fast-paced environments and excel at collaborating with cross-functional teams to create effective promotional campaigns and sales materials.

Experience

Work history, roles, and key accomplishments

Current

Account Resolution Specialist

Current

Capital Management Services/Bank of America

Jul 2023 - Present (1 year 11 months)

Responsible for handling inbound and outbound customer calls, resolving account-related issues, and educating customers on products to enhance their financial situation. Focused on customer retention and providing tailored solutions.

Customer Service Problem Solving Communication Account Management CRM Software

Delivery Driver/Customer Service

J.B. Hunt Final Mile

Dec 2020 - Mar 2023 (2 years 3 months)

Delivered goods while providing exceptional customer service. Managed logistics to optimize delivery routes and addressed customer inquiries regarding services and products.

Logistics Customer Service Time Management Communication

Supply Chain Logistic Carrier Driver

United States Postal Service

Jan 2020 - Dec 2020 (11 months)

Delivered mail and packages, collaborated with logistics to enhance route efficiency, and assisted customers with service-related questions.

Logistics Customer Service Time Management Communication

Delivery Driver

FedEx Ground

Feb 2018 - Jan 2020 (1 year 11 months)

Managed a delivery route, ensuring timely pickups and deliveries while maintaining vehicle and documentation standards. Provided quality service to customers.

Delivery Management Customer Service Route Planning Time Management

Store Manager

ACCEPTANCE NOW

Dec 2017 - Dec 2017 (0 months)

Led a sales team to exceed targets through effective strategy development, client relationship building, and market analysis. Achieved significant revenue growth and high customer retention rates.

Sales Management Team Leadership Market Analysis Customer Retention CRM Software

Production Supervisor

Johnson & Johnson

Feb 2003 - Aug 2007 (4 years 6 months)

Oversaw pharmaceutical manufacturing processes, ensuring compliance with regulations and quality standards. Led a team to meet production targets while maintaining safety protocols.

Production Management Quality Control Team Leadership Regulatory Compliance Process Optimization

Education

Degrees, certifications, and relevant coursework

Universidad Catolica Mayaguez

Associate in Education, Education

2001 - 2003

Completed an Associate in Education, focusing on foundational educational principles and practices, preparing for a career in teaching and educational management.