Maxine Leach

Managed overall store execution and operational excellence, overseeing logistics and actively participating in personnel decisions including selection, training, discipline, and development. Developed and implemented strategies for achieving weekly and monthly operational goals, including staffing, training, payroll, and scheduling.

Supported the hardlines manager, ensuring departments were well-stocked for customer satisfaction and making sound business decisions. Conducted monthly firearm inventory, verified firearms for acquisition or disposition, and assisted with on-hand changes for incorrect product counts.

Managed the bakery and deli departments, conducting monthly cost inventory and training associates on stocking and bin organization. Ensured cleanliness, food handling, and safety standards were upheld, and addressed guest concerns to ensure satisfaction.

Ensured cleanliness of the restaurant and proper sanitization of counters and tables, adhering to company safety standards including food quality. Assisted the team in meeting sales, stock loss, labor objectives, and margin goals to increase profitability.

Engaged in suggestive selling and other sales techniques, removing discontinued, old, and slow-moving items from shelves. Trained associates on using WARP to sell phones to customers and assisted in preparing for yearly retail inventory.

Utilized machinery and equipment while observing safety precautions, offering enthusiastic service to customers. Verified deliveries against invoices, completed shortage and overage reports, and maintained competitive pricing to achieve sales targets.

Adhered to company safety standards, including food quality and sanitation procedures, and utilized all machinery and equipment with safety precautions. Ensured restaurant cleanliness, established a positive work environment, and maintained inventory records.

Adhered to company safety standards, including food quality and sanitation procedures, and received frequent customer compliments for exceptional service. Processed various payment types and assisted customers with carry-out service.

Currently pursuing an Associate's degree in Business Administration. This program focuses on foundational business principles and practices.

Completed an Associate in Business Administration program, gaining knowledge in various business functions and management principles.