Open to opportunities

Graham McPhail

@grahammcphail

Message

Results-driven store manager with expertise in team development and sales growth.

United States

Message

What I'm looking for

I seek a dynamic role where I can leverage my leadership skills to drive sales and enhance team performance in a collaborative environment.

I am a dedicated store manager with a proven track record of driving sales growth and enhancing team performance. Currently, I lead a Starbucks location, where I achieved a +15% year-over-year increase in sales by leveraging data analysis to implement strategic process enhancements. My commitment to fostering a culture of continuous growth has resulted in the successful development of a high-impact talent program for over 20 partners, emphasizing personalized coaching and mentorship.

Previously, I managed a Pet Supermarket location, where I drove an impressive +18% year-over-year sales growth, elevating the store from #129 to #1 in the district. My ability to mentor and promote associates into management roles has been a cornerstone of my leadership approach, ensuring that my teams are equipped for success. I am passionate about community engagement and building strong local partnerships, which I believe are essential for long-term business success.

Experience

Work history, roles, and key accomplishments

Current

Store Manager

Current

Starbucks

Jun 2024 - Present (11 months)

Currently managing a top-performing Starbucks location, achieving significant sales growth through data analysis and talent development. Focused on community engagement and aligning business objectives with company culture.

Data Analysis Talent Development Change Management Community Engagement Coaching Mentorship Strategic Planning

Store Manager

Pet Supermarket

Mar 2022 - Jun 2024 (2 years 3 months)

Led a high-profile Pet Supermarket location to achieve substantial sales growth and operational excellence. Focused on talent development and project management to enhance team performance and store ranking.

Sales Growth Talent Development Project Management Team Leadership Operational Excellence Mentorship Performance Management Strategic Planning

Assistant Store Manager

T.J.Maxx

May 2021 - Apr 2022 (11 months)

Managed a large team at T.J.Maxx, focusing on workforce planning and talent acquisition. Achieved significant sales growth while implementing training programs to enhance team performance and reduce turnover.

Workforce Planning Talent Acquisition Team Management Sales Growth Training Inventory Management

Operations and Visual Merchandising Manager

Macy’s

Feb 2021 - May 2021 (3 months)

Oversaw merchandising operations for a major Macy's location, optimizing sales and product allocation. Utilized data analysis tools to enhance store efficiency and visual presentation.

Merchandise Team Management Product Allocation Event Planning

Sales and Customer Experience Manager

Macy’s

Jul 2019 - Feb 2021 (1 year 7 months)

Directed sales and customer experience initiatives in a high-profile Macy's location, achieving significant performance metrics and leading customer retention efforts.