WUWhitney User
@whitneyuser
Dedicated customer service professional with diverse experience in retail.
United StatesWhat I'm looking for
I am a dedicated customer service professional with extensive experience in retail and delivery services. My journey began as a Cashier at R Smokes Plus, where I honed my skills in processing transactions accurately and providing exceptional customer service. I take pride in my ability to manage high-volume checkout lanes while maintaining a friendly demeanor and resolving customer inquiries effectively.
Prior to my retail experience, I worked as a DoorDash Delivery Driver, where I developed strong problem-solving skills and ensured timely deliveries while adhering to traffic regulations. My background also includes a significant period as a Stay-at-Home Mom, where I managed household tasks and provided comprehensive care for children, showcasing my organizational and multitasking abilities. Additionally, I have experience as a Certified Yoga Instructor, where I created personalized programs and fostered a sense of community among participants.
Experience
Work history, roles, and key accomplishments
Cashier/Customer Service
R Smokes Plus
Jun 2024 - Sep 2024 (3 months)
Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments. Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns.
Delivery Driver
DoorDash
Sep 2020 - Mar 2023 (2 years 6 months)
Delivered packages and goods to customers in a timely and efficient manner, ensuring safe handling and transportation of items. Managed delivery routes effectively to optimize efficiency and minimize fuel consumption.
Stay at Home Mom
My House
Aug 2012 - Jul 2022 (9 years 11 months)
Provided comprehensive care for children, ensuring their safety, well-being, and development. Managed household tasks including meal preparation, laundry, and cleaning to maintain a clean and organized living environment.
Certified Yoga Instructor
Transform Wellness Collective
Sep 2015 - Feb 2020 (4 years 5 months)
Developed personalized yoga programs tailored to individual needs and goals, resulting in improved flexibility, strength, and overall well-being. Instructed group meditation sessions to promote relaxation and stress reduction.
Certified Yoga Instructor
Ignite Yoga
Jul 2015 - Sep 2017 (2 years 2 months)
Developed personalized yoga programs tailored to individual needs and goals, resulting in improved flexibility, strength, and overall well-being. Instructed group meditation sessions to promote relaxation and stress reduction.
Precertification Specialist
Mason City Clinic
Oct 2007 - Feb 2011 (3 years 4 months)
Verified insurance coverage for patients by contacting insurance companies and obtaining necessary information. Collaborated with healthcare providers to obtain required documentation for claim submission.
Certified Pharmacy Technician
Caremark Specialty Pharmacy
Mar 2006 - Aug 2007 (1 year 5 months)
Filled and dispensed prescriptions daily with a high level of accuracy and attention to detail. Collaborated with pharmacists to verify prescription information, resolve medication discrepancies, and provide patient counseling.
Certified Pharmacy Technician
Shopko Pharmacy
Sep 2004 - Aug 2006 (1 year 11 months)
Filled and dispensed prescriptions daily with a high level of accuracy and attention to detail. Maintained patient profiles, accurately recording medical history, allergies, and current medications.
Cashier/Sales Associate
Paper Warehouse
Mar 2002 - Oct 2004 (2 years 7 months)
Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments. Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns.
Education
Degrees, certifications, and relevant coursework
Iowa State University
University, Psychology
Studied psychology at Iowa State University. Gained knowledge in various psychological theories and research methods.
North Iowa Area Community College
Community College, General Studies
Completed general studies at North Iowa Area Community College. Developed foundational knowledge across various subjects.
Mason City High School
High school diploma, General Studies
Obtained a high school diploma from Mason City High School. Completed a comprehensive curriculum preparing for further education.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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