Janae Perry

Provides courteous, responsive service by confirming order details and communicating updates with customers. Selects items carefully, follows customer preferences and delivery instructions, and addresses substitutions or order concerns when needed.

Delivers customer orders accurately and promptly while following delivery instructions and service expectations. Communicates professionally regarding order status, pickup delays, and delivery issues.

Supports daily office operations and responds to administrative needs with professionalism and attention to detail. Processes invoices and expense reports, maintains office inventory, and coordinates supplies to keep operations running smoothly.

Fulfilled delivery orders with attention to accuracy, safe handling, and customer instructions. Provided timely service and communicated as needed to support a smooth delivery experience.

Supported package pickup and locker operations by helping ensure packages were organized and available for collection. Followed established procedures, maintained accurate package handling, and assisted with customer-facing service needs.

Sorted and delivered packages according to route information and delivery instructions. Maintained dependable service by managing time, checking package details, and completing deliveries accurately.

Picked, sorted, and staged orders accurately to support timely order fulfillment and delivery. Worked efficiently with team members while following procedures and meeting productivity expectations.

Supported individuals' daily needs with patience, respect, and attention to individual preferences. Communicated with team members and maintained a safe, clean, and comfortable environment.

Responded to incoming calls and inquiries from providers and consumers, providing clear information and routing questions appropriately. Prepared accurate correspondence and processed applications and transactions according to established procedures.

Answered multi-line phones, operated the switchboard, greeted visitors, and directed callers to the appropriate staff. Sorted and distributed mail and entered applications, checks, and related information into the EFIS system.

Communicated with patients about outstanding balances, payment arrangements, and payment plans in a professional manner. Verified insurance information using the EPIC system and maintained accurate account details.

Trained new employees, assigned daily tasks, and supported team performance and service standards. Completed aircraft and facility upkeep tasks while following safety and quality procedures.

Answered phones, greeted clients professionally, monitored the switchboard, and supported client communications. Assisted attorneys with scheduling, case files, appeals, and hearings; trained new hires and communicated job responsibilities.

Earned a Medical Assistant Diploma in May 2013.

Earned a High School Diploma in June 2010.