Whitney Mitchell
@whitneymitchell
Dedicated patient access specialist with strong administrative skills.
United StatesWhat I'm looking for
I am a dedicated professional with over a decade of experience in patient access and administrative management. My journey began in 2011 at Primary Health Services Center, where I honed my skills in verifying patient insurance coverage and assisting both patients and staff with account inquiries. My role has allowed me to stay current with industry trends, ensuring that I provide the best service possible.
In addition to my work in patient access, I served as the Assistant Director at T&B Home Care Services from 2013 to 2016. In this capacity, I managed various administrative tasks, including preparing business correspondence and maintaining directory files. My proficiency in Microsoft Office and EHR systems has been instrumental in streamlining operations and enhancing communication within the team.
Experience
Work history, roles, and key accomplishments
Patient Access
Primary Health Services Center
Jan 2011 - Present (14 years 6 months)
Verified patient insurance coverage and forwarded copies of completed intake paperwork to clinical files. Assisted patients and staff with account questions and referred patients with Medicaid eligibility questions to appropriate representatives.
Assistant Director
T&B Home Care Services
Jan 2013 - Dec 2016 (3 years 11 months)
Assisted with administrative management, including preparing business correspondence using Microsoft Office Suite and managing files. Addressed employee concerns in accordance with company policies and government regulations.
Education
Degrees, certifications, and relevant coursework
Crossett High School
High School Diploma, General Studies
Graduated in 2009 with a High School Diploma from Crossett, AR.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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