Patricia Hamilton

Managed essential facility operations and provided front desk support to ensure a functional business environment. Coordinated with vendors for technical and catering arrangements for company events.

Coordinated staff assignments and monitored patient care, ensuring effective communication with families. Managed referral intake processes and handled on-call responsibilities to maintain service continuity and ensure accurate documentation.

Managed inbound communications, addressing patient inquiries and scheduling appointments with professionalism. Streamlined patient record management using Epic and coordinated patient intake processes, including insurance verification and pre-visit instructions.

Oversaw payroll processing using Kronos and coordinated procurement and inventory management for medical supplies and PPE. Provided comprehensive administrative support to multiple departments and assisted the Scheduling Department in scheduling visits.

Provided comprehensive information to members regarding medical benefits, eligibility, and coverage inquiries. Analyzed and corrected claims for errors and coordinated with other insurance companies and providers to verify claim processing.

Completed high school education.