Jocelyn Gonzales

As an experienced Patient Access Representative with over 4 years in the healthcare industry, I have honed my skills in patient registration, insurance verification, and medical records management. My role at United Healthcare involved providing timely and professional customer service, managing patient access services, and ensuring accurate billing processes through diligent verification of insurance coverage.

Prior to my tenure at United Healthcare, I worked as a Treatment Coordinator at Rodeo Dental, where I monitored patient progress and educated them on the importance of oral health. My commitment to superior patient care and my ability to coordinate with medical staff and insurance companies have been key to my success in ensuring seamless patient experiences.