I’m seeking a role where I can drive impact and transformation through collaboration. I want to be part of a team that values and uplifts one another, fosters learning, and supports growth both personally and professionally.
Wes Davey
@wesdavey
VP | Head of Post-Sale Strategy, Customer Experience, & Revenue Operations
What I'm looking for
I help companies grow by solving the post-sale side of the business where customer experience, operational efficiency, and revenue retention intersect.
With over 15 years of experience scaling SaaS and tech-enabled services, I’ve led teams through hypergrowth, acquisition, and transformation. From building a $90M ARR engine to improving gross revenue retention from 76% to 85%, I focus on results that move the business.
My specialty? Aligning operations with go-to-market strategy. I design and lead post-sale systems that drive onboarding, retention, upsell readiness, and customer success while reducing complexity and bottlenecks across teams.
Whether it's leading GTM integrations, coaching teams through change, or simplifying operations with tools like HubSpot, Salesforce, Jira, or Slack — I’m at my best when helping people and systems work better together.
I’m currently exploring VP and Head of Post-Sale Strategy, Revenue Operations, or GTM Execution roles and I’m open to consulting and fractional opportunities that need a strategic operator who can build, align, and grow.
Let’s connect I’m always up for a conversation on leadership, post-sale growth, or how to solve for the customer.
Experience
Work history, roles, and key accomplishments
Fractional Vice President GTM, Sales, & Operations Strategy
Yorktown Industries
Jun 2025 - Present (1 month)
Led a new project for a fast-moving direct sales initiative to scale a national, commission-only sales team for eco-conscious print solutions. Built and launched a go-to-market strategy, sales playbook, and onboarding for independent reps across the U.S.
Vice President of Account Operations & Post-Sale Strategy
AudioEye
Nov 2024 - May 2025 (6 months)
Spearheaded a comprehensive transformation of post-sale operations for a $15M ARR portfolio, enhancing client delivery frameworks and reducing production timelines by 25%. Improved GRR from 76% to 85% and sustained 100% NRR by realigning Account Management, Support, and Growth functions.
Senior Director of Operations
Cars.com
May 2018 - Nov 2024 (6 years 6 months)
Led the full operational integration of teams, tools, and onboarding systems to support over 20,000 customers and $200M in Cars.com revenue post-acquisition. Drove 226% client growth and supported $90M+ ARR across Dealer Inspire website build outs and digital tools by building the operational backbone from onboarding to fulfillment at scale.
Director of Operations & Marketing
Freund Container, division of Berlin Packaging
Sep 2011 - May 2018 (6 years 8 months)
Orchestrated the operational modernization of a legacy packaging business, focusing on digital transformation and process optimization. Designed a digital strategy that transformed the web presence, driving a 50% increase in online customers and over $6M in new revenue.
Director of Operations & Marketing
Concord Supplies, Inc.
Jun 2003 - Sep 2011 (8 years 3 months)
Built and executed the full e-commerce transformation of a traditional wholesale distributor. Strategized and led a complete pivot from wholesale to online retail, increasing margins from 13% to 25% within 18 months.
Senior Sales / Recruiter
Remington International
Produced $1M in full-time placement sales in Chicago’s Fortune 1000s, earning rapid promotion from trainee to senior team member. Demonstrated strong sales performance and client relationship management.
Sales Team Lead
Martin Progressive, LLC
Led a team of 10 to turn around IT consulting sales and recruitment, immediately generating $3.5M in annual consulting contracts. Achieved +10% profitability in the newly tapped Chicago market.
Education
Degrees, certifications, and relevant coursework
Jack Welch Management Institute
Operations Management Professional, Operations Management
2025 - 2025
ETS WellTech Education Innovations & Solutions
AI for Leaders, AI for Leaders
2025 - 2025
Extreme Ownership Academy
Extreme Ownership, Leadership
2024 - 2024
Eastern Illinois University
Bachelor of Science, Speech and Business Communication
1996 - 2000
Majored in Speech and Business Communication with a concentration in Interpersonal Organizational Communication. Minored in Business Administration, providing a comprehensive foundation in both communication and business principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
linkedin.com/in/wesdaveySalary expectations
Social media
Job categories
Interested in hiring Wes?
You can contact Wes and 90k+ other talented remote workers on Himalayas.
Message WesFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
