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Brooke Hartzell

@brookehartzell

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I am a technology and operations consultant driving GTM and transformation.

United States

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What I'm looking for

I seek a collaborative, growth-oriented role leading GTM enablement, post-acquisition integrations, and enterprise SaaS implementations where I can translate strategic priorities into measurable operational outcomes and scale transformation programs.

I am a technology and operations consultant with over six years delivering GTM, operations, and technology enablement programs, trusted by leadership to translate ambiguous strategy into actionable initiatives.

At Accenture I led post-acquisition integrations, built a deal-desk playbook, and drove change management for a Coupa + S/4 implementation. I designed a global deployment playbook that cut project timelines by three weeks and led a software assessment that uncovered 50+ optimizations. That work generated $2M in follow-on implementation work and $17M in annual client savings.

Earlier, I supported supply chain system implementations, developed 60+ SOPs, and implemented workflow automations that reduced help-desk touchpoints by 23%. I thrive on cross-functional leadership, operationalizing playbooks, and scaling repeatable implementation frameworks.

Experience

Work history, roles, and key accomplishments

Current

Associate Manager, Technology Operations

Current

Accenture

May 2025 - Present (3 months)

Owned post-acquisition integration and GTM enablement initiatives, rebranding sales collateral, aligning cross-sell opportunities and delivering a deal-desk playbook to senior leadership. Led change management for a Coupa + S4 implementation through impact assessments and global stakeholder workshops.

Change Management Deal Desk Coupa Stakeholder Engagement

Consultant, Technology Operations

Accenture

Nov 2022 - May 2025 (2 years 6 months)

Designed and operationalized a global deployment playbook that reduced project timelines by three weeks and optimized resource allocation; led a team of four to develop 60+ SOPs. Conducted ROI modeling and vendor analysis that uncovered 50+ optimization opportunities and secured $2M in follow-on work and $17M in annual client savings.

SOP Development ROI Project Management

Senior Analyst, Technology Operations

Accenture

Sep 2021 - Nov 2022 (1 year 2 months)

Managed three concurrent workstreams to deliver over $8M in annual indirect procurement savings and produced reporting to resolve stakeholder roadblocks. Conducted monthly town halls for 150+ team members to align remote teams and communications.

Reporting Stakeholder Management Change Management Communication Remote Team Leadership

Operational Transformation Associate

Grant Thornton

Jul 2019 - Sep 2021 (2 years 2 months)

Supported a supply chain system implementation for 100+ users, developed 60+ process flows and SOPs, and implemented workflow automation that decreased help desk touchpoints by 23%.