Elle Falls

I am a strategic operator with a proven track record of transforming ambiguity into clarity in high-growth, fast-paced environments. My unique blend of executive partnership, systems thinking, and startup-ready execution enables me to drive organizational alignment, operational rigor, and cross-functional momentum. I am known as a trusted advisor to C-suite leaders, building connective tissue across teams and delivering high-impact initiatives from zero to one.

In my current role as a Strategic Program Partner at ServiceNow, I developed a comprehensive transformation proposal that redesigned a 300-person department post-reorg. I introduced org design frameworks to streamline accountability and enhance operational execution across teams. My efforts in architecting a Strategic PMO have significantly boosted delivery velocity and clarified ownership across multiple cross-functional workstreams, while my governance frameworks have reduced decision-making lag by 50%.

Previously, as the Strategic Operations Lead at Meta, I designed and launched standardized toolkits that improved campaign execution consistency across global regions. My leadership in IPO communications strategy at Segway-Ninebot ensured alignment across investor materials and product narratives, while my role as Director of Global Partnerships at Therabody led to a 2x increase in NPS among distributors through a scalable global partner engagement strategy.