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Wella Villanueva

@wellavillanueva

Customer service professional with strong administrative and communication skills.

Philippines
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What I'm looking for

I seek a role that enhances my skills and offers growth opportunities.

I am a dedicated customer service professional with extensive experience in retail and administrative roles. My career has been marked by a commitment to excellence, as evidenced by my achievements in customer satisfaction and performance recognition. I have honed my skills in various capacities, including as a Senior Consultant at Apparel Group and as a Preschool Teacher, where I developed strong communication and organizational abilities.

Throughout my career, I have consistently demonstrated my ability to work under pressure while maintaining a positive attitude. My proficiency in data encoding and computer literacy, combined with my flexibility and willingness to learn, allows me to adapt to new challenges effectively. I am eager to leverage my skills and experience to contribute to a dynamic team and help drive organizational success.

Experience

Work history, roles, and key accomplishments

AC

Preschool Teacher

Alinsolong Daycare Center

Jun 2018 - Mar 2020 (1 year 9 months)

Responsible for teaching preschool children, creating lesson plans, and fostering a positive learning environment. Engaged with parents to discuss children's progress and development.

UB

Head Cashier

Unica Hija - Women Fashion Brand

Jul 2012 - Mar 2019 (6 years 8 months)

Oversaw cash register operations, managed transactions, and provided customer assistance. Ensured compliance with store policies and maintained a clean checkout area.

LP

Office Practicum - Bookkeeper

Land Bank of the Philippines

Apr 2006 - Jun 2006 (2 months)

Gained practical experience in bookkeeping and office administration. Assisted with financial transactions and maintained accurate records.

Education

Degrees, certifications, and relevant coursework

NC

Northern Iloilo Polytechnic State College

Associate in Computer Science, Computer Science

2004 - 2006

Completed an Associate in Computer Science program, gaining foundational knowledge in computer systems, programming, and data management.

BS

Batad National High School

High School Diploma

2000 - 2004

Completed secondary education, focusing on a broad curriculum that prepared for higher education and vocational training.

TS

Teodoro P. Gomeri Elementary School

Elementary School Diploma

1994 - 2000

Completed elementary education, developing basic skills in reading, writing, and arithmetic.

Tech stack

Software and tools used professionally

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Wella Villanueva - Preschool Teacher - Alinsolong Daycare Center | Himalayas