Open to opportunities

Lyn Ibe

@lynibe

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Organized customer-service professional skilled in administration and collections.

Philippines

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What I'm looking for

I seek a customer-focused role where I can apply retail, administration, and collections experience, grow responsibilities, and work within a supportive team.

I am an organized customer-service professional with hands-on experience in retail operations, cash handling, and credit advisory roles. I consistently deliver courteous service while managing transactions and store responsibilities.

Across roles as Cashier, Store Clerk, Officer-in-Charge, and Junior Credit Advisor, I oversaw daily store operations, maintained inventory and stock levels, and handled customer inquiries, complaints, calls, and emails.

I have experience collecting payments from customers with outstanding debts and managing correspondence related to accounts. I prioritize tasks, meet deadlines, and apply basic math and inventory skills to keep operations running smoothly.

I am open to new ideas, eager to learn, and seeking opportunities to apply my administrative, customer service, and collections experience in a supportive team environment.

Experience

Work history, roles, and key accomplishments

Junior Credit Advisor

HC Consumer Finance Philippines, Inc

Feb 2024 - Apr 2025 (1 year 2 months)

Managed customer calls and emails, collected payments from customers with outstanding debts, and addressed inquiries to improve collections and client satisfaction.

Collections Debt Recovery Payment Processing CRM Negotiation

Official in Charge

Mcfa Solver Tech Centrale

Aug 2023 - Jan 2024 (5 months)

Oversaw daily store operations, handled customer complaints and issues, and maintained inventory and stock levels to ensure operational continuity.

Store Operations Inventory Control Team Coordination Problem Solving Reporting Time Management

Store Clerk

Alfa Metro Inc Corporation

Oct 2022 - Jul 2023 (9 months)

Assisted customers with purchases, managed store inventory, and handled customer transactions to ensure smooth daily retail operations.

Inventory Management Customer Service stock replenishment Merchandising POS Communication

Cashier

Nidel Line Foods Corporation

Jul 2019 - Sep 2022 (3 years 2 months)

Handled customer transactions and payments while providing excellent customer service to maintain checkout accuracy and improve customer satisfaction.

Customer Service Point of Sale Communication Attention To Detail Time Management