WUWarren User
@warren
Dedicated business student focused on customer service excellence.
United StatesWhat I'm looking for
I am a present student in Business Administration, committed to advancing my growth in customer service and business. My determination to provide the utmost knowledge and security aligns with my goal to meet my company’s obligations effectively. I am a quick learner, eager to gain hands-on experience that will help me grow and satisfy my customers while motivating my colleagues.
Throughout my experience in various security and customer service roles, I have developed strong problem-solving skills and the ability to de-escalate situations promptly. My time at Overton and Intercom has honed my skills in monitoring, reporting, and ensuring a positive experience for both customers and workers. I pride myself on being reliable and a proactive problem solver, always ready to adapt to new challenges.
Currently, I am pursuing my Associates in Business Administration at Cerritos College, where I continue to build on my skills and knowledge. I am excited about the opportunities that lie ahead and am eager to contribute positively to any team I join.
Experience
Work history, roles, and key accomplishments
Front Desk/Customer Service Security
Western Services
Mar 2023 - Mar 2024 (1 year)
Conducted property patrols and addressed tenant concerns promptly. Managed package deliveries and maintained accurate shift reports. Provided comprehensive customer service and phone support within a high-rise residential complex.
Night Shift Unarmed Security
Securitech
Mar 2023 - Aug 2023 (5 months)
Performed hourly patrols of the premises, effectively de-escalating conflicts and managing unauthorized individuals. Provided timely responses to issues, ensuring a satisfactory and secure work environment for staff.
Museum Security Team Member
Intercom
Jun 2022 - Jan 2023 (7 months)
Conducted surveillance and authored daily reports and patrol logs. Ensured timely completion of tasks and projects while maintaining high standards of organization and professionalism.
Patrol Unarmed Security
Takes Overton
Feb 2020 - Jun 2022 (2 years 4 months)
Monitored surveillance cameras and prepared detailed incident reports. Successfully de-escalated conflicts between individuals to maintain a smooth operational environment. Provided comprehensive customer service and guidance to both workers and clients.
Education
Degrees, certifications, and relevant coursework
Cerritos College
Associate of Science, Business Administration
Currently pursuing an Associate's degree in Business Administration for transfer. Advancing growth in customer service and business, with a focus on providing knowledge, security, and customer service.
Artesia High School
High School Diploma, General Studies
Activities and societies: Lead team member in Drama, Photography & Communication
Graduated from Artesia High School. Participated as a lead team member in Drama, Photography, and Communication.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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