Wanda Shore
@wandashore
International Operations Manager who leads remote teams, streamlines global workflows, and drives KPI-based results.
What I'm looking for
I’m an International Operations Leader with extensive experience managing distributed, remote teams and coordinating cross-functional operations across education and international admissions. I specialize in optimizing global workflows, ensuring compliance, and strengthening stakeholder relationships to improve speed and accuracy.
In my current role, I lead remote international teams and manage multi-department operations across admissions, visas, finance, and partnerships—covering Australia, Canada, Dubai, New Zealand, and Ireland. I’ve reduced operational processing times by an estimated 20–30%, implemented scalable processes for expansion into new international markets, and deliver executive-level KPI reporting to keep leadership aligned.
Experience
Work history, roles, and key accomplishments
Bridge Builder Manager
Nōmadas Experience
Mar 2025 - Present (1 year 3 months)
Led remote international teams and coordinated multi-department operations across admissions, visas, finance, and partnerships. Optimized global workflows to improve efficiency and reduce response times, monitored KPIs, and generated executive reports.
Admissions Manager
Nōmadas Experience
Jun 2023 - Mar 2024 (9 months)
Managed a fully remote international admissions team and coordinated cross-functionally with visas, finance, and sales. Improved documentation workflows and SOPs, audited admissions processes, resolved complex cases, and produced KPI and weekly leadership reports.
Admissions Assistant
Nōmadas Experience
Apr 2022 - Jun 2023 (1 year 2 months)
Supported international student admissions by managing documentation and related processes for the Canadian market. Designed and standardized admissions and finance workflows, coordinated with educational partners, handled payment reconciliation, and tracked commissions using CRM tools.
Contact Center Specialist
ICBC Argentina
Sep 2012 - Apr 2022 (9 years 7 months)
Provided banking-related customer support and resolved client inquiries to support retention. Managed switchboard operations, routed internal cases, and handled banking operations and internal reporting.
Education
Degrees, certifications, and relevant coursework
Universidad Tecnológica Nacional
Postgraduate Certificate in International Relations, International Relations
2018 - 2019
Completed a Postgraduate Certificate in International Relations at Universidad Tecnológica Nacional from 2018 to 2019.
Universidad de Buenos Aires
Bachelor of Arts, Political Science
2012 - 2017
Earned a BA in Political Science from Universidad de Buenos Aires from 2012 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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