Open to opportunities

Wanda Shore

@wandashore

Message

International Operations Manager who leads remote teams, streamlines global workflows, and drives KPI-based results.

Argentina

Message

What I'm looking for

I’m looking for a remote-first international operations role where I can lead distributed teams, optimize global workflows, ensure compliance, and deliver KPI-driven outcomes through cross-functional collaboration.

I’m an International Operations Leader with extensive experience managing distributed, remote teams and coordinating cross-functional operations across education and international admissions. I specialize in optimizing global workflows, ensuring compliance, and strengthening stakeholder relationships to improve speed and accuracy.

In my current role, I lead remote international teams and manage multi-department operations across admissions, visas, finance, and partnerships—covering Australia, Canada, Dubai, New Zealand, and Ireland. I’ve reduced operational processing times by an estimated 20–30%, implemented scalable processes for expansion into new international markets, and deliver executive-level KPI reporting to keep leadership aligned.

Experience

Work history, roles, and key accomplishments

Current

Bridge Builder Manager

Current

Nōmadas Experience

Mar 2025 - Present (1 year 3 months)

Led remote international teams and coordinated multi-department operations across admissions, visas, finance, and partnerships. Optimized global workflows to improve efficiency and reduce response times, monitored KPIs, and generated executive reports.

Remote Team Leadership Workflows Admissions Operations Stakeholder Management KPI Tracking Workflow Optimization Executive Reporting

Admissions Manager

Nōmadas Experience

Jun 2023 - Mar 2024 (9 months)

Managed a fully remote international admissions team and coordinated cross-functionally with visas, finance, and sales. Improved documentation workflows and SOPs, audited admissions processes, resolved complex cases, and produced KPI and weekly leadership reports.

International Admissions Cross functional Coordination Process Optimization SOP Development Case Management KPIs Remote Operations

Admissions Assistant

Nōmadas Experience

Apr 2022 - Jun 2023 (1 year 2 months)

Supported international student admissions by managing documentation and related processes for the Canadian market. Designed and standardized admissions and finance workflows, coordinated with educational partners, handled payment reconciliation, and tracked commissions using CRM tools.

International Admissions Documentation Management Process Standardization Payment Reconciliation CRM Reporting

Contact Center Specialist

ICBC Argentina

Sep 2012 - Apr 2022 (9 years 7 months)

Provided banking-related customer support and resolved client inquiries to support retention. Managed switchboard operations, routed internal cases, and handled banking operations and internal reporting.

Customer Support Banking Operations Switchboards Client Retention