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Matias ArtesMA
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Matias Artes

@matiasartes

Business Operations professional with 10+ years in administration, reporting, Excel, customer support and process improvement.

Argentina
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What I'm looking for

I’m looking for a fully remote role in business operations, administration, customer support or reporting. I bring experience in Canada and Argentina, strong Excel and analytical skills, and the ability to work independently. I’m interested in long-term opportunities with international teams.

I am a Business Operations and Administrative professional with 10+ years of experience supporting companies through operations, reporting, process improvement, customer service, and business administration.

I have professional experience in both Argentina and Canada, working in fast-paced and multicultural environments where organization, accuracy, communication, and independent problem-solving were essential.

My experience includes operational coordination, Excel reporting and data analysis, accounts payable and receivable, billing, documentation, customer support, scheduling, process improvement, CRM management, and cross-functional coordination.

In Canada, I worked in People & Operations and administrative/customer support roles, coordinating workflows, reporting, onboarding, documentation, billing, expenses, and day-to-day operational processes.

Previously in Argentina, I managed administrative, commercial, and operational activities, including purchasing, logistics coordination, financial administration, KPI reporting, supplier management, and digital marketing.

I can support businesses with:

• Business and administrative operations
• Excel spreadsheets, reporting and data analysis
• CRM and database management
• Billing, invoicing and expense tracking
• Accounts payable and receivable support
• Customer service and client communication
• Documentation and process organization
• Executive and virtual assistance
• Research and data entry
• Operational and logistics coordination

I am fluent in Spanish and have advanced professional English. I am comfortable working independently with international teams and adapting quickly to new systems and processes.

My focus is simple: understand what needs to be done, organize it efficiently, and deliver accurate, reliable work with minimal supervision.

Experience

Work history, roles, and key accomplishments

TH

People & Operations Manager

ThinkingCap

Aug 2025 - Dec 2025 (4 months)

Managed day-to-day business operations, administrative workflows and internal processes in a fast-paced Canadian company. Coordinated onboarding, HR administration, billing, expenses, accounts payable/receivable and operational reporting. Supported cross-functional teams and improved internal processes using Excel, Google Workspace, Jira and HubSpot.

AG

Senior Administrative Analyst

Agetsa

Mar 2012 - Jul 2015 (3 years 4 months)

Managed administrative and international trade documentation, invoicing, payment follow-up and operational reporting. Coordinated deliveries, documentation and communication with clients, suppliers and logistics partners, ensuring accurate and timely execution of day-to-day operations.

Education

Degrees, certifications, and relevant coursework

SC

Seneca College

Business Marketing, Business Marketing

2023 - 2024

Grade: 3.6

Pursued a Business Marketing program at Seneca College, achieving a GPA of 3.6.

UN

Universidad Tecnológica Nacional

Business Administration, Business Administration

2018 - 2020

Grade: 8.88

Studied Business Administration at UTN, maintaining an average grade of 8.88.

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