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Walid User

@waliduser2

Account Executive at Zero Missed Call, where I built an AI receptionist and automated the sales pipeline.

Canada
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At Zero Missed Call, I prospect, cold-call and close clients across Canada and the US. I built an AI receptionist using Vapi, ElevenLabs and Twilio, and automated my pipeline to sync call outcomes into a dashboard and GoHighLevel.

At CiraSync, I closed SMB and mid-market deals averaging $4K, with the largest at $9K. I generated $100K+ in new-business pipeline within six months through cold calling, demos and personalized email campaigns.

At Agency x Lab, I closed $200K+ in new business and developed paid ad campaigns that improved client ROI by 30%+. Earlier at 411.info (Yellow Pages Group), I ranked #1 within my first month and trained and mentored a sales team.

Experience

Work history, roles, and key accomplishments

AL

Sales & Client Acquisition

Agency x Lab

Dec 2019 - Dec 2024 (5 years)

Closed $200K+ in new business, running the full cycle from prospecting to expansion. Developed paid ad campaigns that improved client ROI by 30%+ and built automated lead-gen systems saving clients 4+ hours weekly.

IG

Sales Executive/Sales Trainer

411.info (Yellow Pages Group)

Jul 2016 - Dec 2019 (3 years 5 months)

Increased client base by 40% through cold calling and organic outreach. Drove 30% increase in client digital visibility with paid-ads and SEO strategies, and trained a team of up to 10 reps, boosting team performance by 10%.

RD

Sales Representative/ Customer Service

ROGERS (S&P DATA)

Jun 2015 - Jun 2016 (1 year)

Exceeded monthly sales quotas by 15% through upselling and cross-selling telecommunications. Improved customer satisfaction scores by delivering exceptional service and personalized solutions.

SY

Sales Representative

SYNERGY

Jan 2013 - Dec 2014 (1 year 11 months)

Made 100 to 200 cold calls per day, qualifying prospects and presenting product information. Generated 100+ qualified leads through cold calling, improving downstream conversion.

Education

Degrees, certifications, and relevant coursework

Middlesex University Business School logoMS

Middlesex University Business School

International Foundation Program, International Foundation Program

Completed the International Foundation Program at Middlesex University Business School in 2013.

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