Looking for a job

vikas chandolia

@vikaschandolia

GTM Consultant at OpenAI, sourcing and qualifying business leads and guiding decision makers from discovery through onboarding.

Canada

Message

What I'm looking for

I’m seeking an Account Executive, Small Business role where I can source my own leads, run consultative discovery, and close business in a fast-moving environment. I’m interested in helping small businesses grow and contributing to HubSpot’s Canadian segment.

At OpenAI, I source and qualify business leads for the ChatGPT Ads Platform through company research, cold calls, and email outreach. I lead discovery conversations, position the platform around each business’s goals, and guide prospects through onboarding and activation.

At Bell Canada, I surpassed sales KPIs by selling internet, TV, Home Security, and mobile services through consultative selling. I tracked leads in Salesforce CRM, negotiated and closed deals, and grew accounts through upselling and cross-selling.

Earlier, at Accenture, I led a team of 10 agents and handled customer inquiries by phone and chat. At Concentrix, I was promoted to Tier 2 for complex inquiries, trained colleagues, and received recognition for customer service and sales.

Experience

Work history, roles, and key accomplishments

Current

GTM Consultant (Outbound Sales)

Current

OpenAI

Aug 2026 - Present (2 months)

Source and qualify leads by researching target companies and identifying decision makers, engaging them through cold calls and email outreach. Lead discovery calls to uncover business goals and pain points, and manage a self-sourced pipeline from first contact to onboarding and activation.

Outbound Prospecting Lead Sourcing Cold Calling Email outreach Discovery Calls Pipeline Management Google Calendar Buyer Journey Mapping Client Onboarding

Technical Support Representative

Gatestone & Co Inc.

Dec 2025 - Jul 2026 (7 months)

Handled high call volumes on billing, customer retention, and loyalty programs, tailoring solutions to each customer's needs. Diagnosed and resolved service and equipment issues, and supported process improvements that raised support efficiency.

Customer Retention Billing Troubleshooting Process Improvement Customer Education

Sales Agent

Bell Canada

Mar 2023 - Nov 2025 (2 years 8 months)

Surpassed sales KPIs by driving adoption of internet, TV, Home Security, and mobile services through consultative selling. Managed leads and tracked pipeline activity in Salesforce CRM, delivering sales presentations, handling objections, negotiating, and closing deals in a high-velocity environment.

Consultative Selling Salesforce Pipeline Management Objection Handling Negotiation Closing Upselling Cross Selling High Velocity Sales

Senior Process Associate (Team Lead)

Accenture

Oct 2022 - Feb 2023 (4 months)

Led a team of 10 agents, coaching and supporting escalations to improve performance and service quality. Managed 100+ daily customer inquiries by phone and chat, using Salesforce CRM to track cases and streamline workflows, ensuring compliance with policies and SLAs.

Team Leadership Coaching Escalation Handling Salesforce Customer Service SLA Compliance Data Management

Customer Service Representative, Operations

Concentrix

Mar 2021 - Oct 2022 (1 year 7 months)

Built customer relationships to improve retention, using upselling and cross-selling to drive sales. Promoted to Tier 2 for handling complex inquiries, trained and coached colleagues, and was awarded for excellence in customer service and sales.

Customer Relationship Management Upselling Cross Selling Tier 2 Support Training Coaching Customer Service