VKVutisani Khosa
@vutisanikhosa
Implementation, Integration and Support Consultant driving successful software deployments and user adoption.
South AfricaWhat I'm looking for
I am an Implementations and Support Consultant with proven experience deploying hospitality and business software, guiding projects from requirements gathering through go-live and post-implementation support.
I have delivered technical support, configured systems, and managed data migrations for PMS, POS, booking engines, SaaS and HRIS platforms while resolving integrations with payment systems, and channel managers.
I train and onboard staff to improve adoption and efficiency, document processes and maintain knowledge bases, and coordinate with cross-functional teams and vendors to meet SLA and compliance requirements.
My background includes roles at Ankerdata, Learning Works, BetanoCare and Orvilog, and I hold relevant diplomas and certifications in business administration, HR, facilitation and business analysis.
Experience
Work history, roles, and key accomplishments
Software Support Consultant
Ankerdata Hospitality Systems
Oct 2024 - Present (1 year 1 month)
Provide technical support and drive system implementations for hospitality management platforms, delivering training, resolving integrations with OTAs and payment systems, and maintaining client knowledge bases.
Software Technical Analyst
Ankerdata Hospitality Systems
Dec 2023 - Oct 2024 (10 months)
Implemented and configured hospitality software, coordinated data migrations from legacy systems, and supported cloud integrations and performance optimization during deployments.
Implementation Consultant
Learning Works
Feb 2020 - Aug 2022 (2 years 6 months)
Led HR and compliance system implementations, delivered onboarding and training, automated workflows, and partnered with leadership to ensure change management and adoption.
Software Support Consultant
BetanoCare
May 2017 - Dec 2019 (2 years 7 months)
Provided support and configuration for HRIS and compliance systems, handled integrations and reporting, and delivered user training to meet regulatory requirements.
Customer Service Agent
Orvilog
Sep 2015 - Mar 2017 (1 year 6 months)
Delivered frontline system support on Mantis Network, managed data capture, call screening, and diary coordination to ensure efficient client communication.
Education
Degrees, certifications, and relevant coursework
RTRichfield Graduate Institute of Technology
Diploma in Business Administration, Human Resource Management
Completed a Diploma in Business Administration with a focus on Human Resource Management in 2020.
South West Gauteng College
Certificate in Human Resources Management, Human Resources Management
Completed a Certificate in Human Resources Management in 2019.
Healthnicon Nursing College
Health Care Worker Certificate, Health Care
Earned a Health Care Worker Certificate in 2015.
Arise Business Computing
Diploma in Office Computing, Office Computing
Completed a Diploma in Office Computing in 2010.
Availability
Location
South AfricaAuthorized to work in
Social media
Job categories
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