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Noxolo Ndlovu
@noxolondlovu
I’m a business systems administrator with 4 years experience in the IT field.
South AfricaWhat I'm looking for
I’m 26 years of age, in possession on a higher certificate in IT support services.
I’m currently on my final year of my bachelor’s degree in IT management.
I’m currently working as a Business Systems coordinator in a SAAS environment.
I have reliable internet, a laptop with over 8GB RAM.
I love learning and I’m always looking to improve my skills.
I have obtained quite a few additional certifications through LinkedIn learning.
Experience
Work history, roles, and key accomplishments
Current
Business systems analyst
DRA global
Jun 2024 - Present (2 years)
BSA currently focusing on time and expense management systems. I support the full SDLC , gathering requirements, creating functional specs, coordinating with cross-functional teams, and conducting system/user acceptance testing. I provide second-level support and training, manage documentation, and actively contribute to system enhancements that improve user experience and meet business needs.
Business Systems Coordinator
DRA Global
Jun 2023 - May 2024 (11 months)
Managed and coordinated business systems for effective operations.
Administered and maintained company's IT infrastructure, including servers, networks, and security systems.
Managed helpdesk support for internal and external users, resolving technical issues and providing timely assistance.
Education
Degrees, certifications, and relevant coursework
Noxolo hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
South AfricaAuthorized to work in
Social media
Job categories
Skills
SQLProject ManagementCustomer ServiceJiraCustomer SupportHTMLCRMSaaSRemote TeamCommunication SkillsTechnical SupportAgileCanvaUser TestingKanbanServiceNowSystems AdministrationSystems AnalysisHelp DeskAdministrationAnalytical ThinkingTroubleshootingTicketing SystemsNetwork ManagementSecurity SystemsData AnalysisSystem Integration
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