Acardia Kiviet

Led the end-to-end deployment of the InPlace Network solution for NHS Trusts and Higher Education institutions, consistently meeting project deadlines and exceeding client expectations. Managed the complete customer onboarding process, ensuring a smooth transition to the InPlace Network platform.

Managed all primary care accounts in UK & Ireland, working with NHS Project teams to successfully deploy, configure, and train users on Dictate IT Products/services. Led the implementation of projects from initiation to closure, ensuring successful delivery within the project life cycle.

Designed training materials for user onboarding and coordinated implementations for all customers under secondary care. Tested solutions prior to deployment, trained impacted users, and supported the rollout of Navenio systems in the NHS.

Contributed to the development of a website for a nursing home within the NHS and migrated customer data to a new platform. Created high and low-level plans, including stage plans and work breakdown structures, to ensure accurate scheduling.

Managed a portfolio of high-value clients, building and maintaining strong working relationships. Converted inbound inquiries into new accounts and profitable sales, collaborating with other departments to ensure accurate customer contracts.

Identified new business opportunities aligned with the organization's overall market and growth strategy. Managed all social media platforms, analyzing campaign performance and implementing strategies for improvement.

Managed and grew high-value client accounts in the sector, supporting the business team in the acquisition of new clients. Managed the company’s social media platforms and created a Social Media Strategy to build brand awareness.

Formulated and updated all media updates through a database and created Facebook content. Assisted with postal mail outs, events, and press RSVPs, reporting accurately on monthly activity against agreed KPIs.

Completed an Advanced/Higher Certificate in Project Management, gaining expertise in project planning, execution, and oversight. Developed skills in managing project lifecycles and ensuring successful delivery.

Undertook a Bachelor's degree in Business Marketing Management, focusing on strategic marketing principles and business operations. Acquired comprehensive knowledge in market analysis, brand management, and consumer behavior.

Achieved a Junior Certificate and Leaving Certificate, providing a strong foundation in various academic subjects. Developed essential study habits and a broad knowledge base.