Douglas Ulyate

Identified and assessed client training needs, coordinating new installations and taking full project responsibility. Built client relationships through practice analysis, confirmed desired timeframes, and provided necessary training and verification.

Understood and fully comprehended project objectives, creating and managing project plans. Served as a liaison, defined project schedules, allocated resources, and monitored progress.

Provided IT support services to clients, troubleshooting issues on-site and remotely. Advised clients on prospective IT purchases/upgrades and analyzed IT security setups.

Coordinated projects within the CER Ecosystem of Enterprises. Managed various aspects of project execution to ensure successful completion.

Operated as the lead point of contact for client-specific matters, building and maintaining strong customer relationships. Ensured timely and successful delivery of solutions according to client needs and objectives.

Managed site coverage, alarm tests, and compiled relevant reports. Handled activities of reaction vehicles and performed remote access control and CCTV monitoring.

Primarily responsible for the management of the PMI client station and related security activities. Ensured all security protocols were followed and managed operational tasks.

Managed controllers, equipment, and ensured all administration and record-keeping were complete. Accountable for human resources management from appointment to termination, and all equipment and assets.

Supported the DOC Manager, supervised monitoring systems, and liaised with clients and service providers. Managed technician movements and arranged technical visits as requested.

Managed site coverage, alarm tests, and compiled relevant reports. Handled activities of reaction vehicles and performed remote access control and CCTV monitoring.

Recorded on-duty guards, liaised with standby managers on site coverage status, and controlled site activities during shifts. Maintained scheduled contact with sites and managed deviations.

Co-ran the Centralized Library, primarily responsible for the maintenance and control of operational, legal, and internal company-produced documentation. Managed day-to-day functions and ensured IOSA-required procedures were followed.

Updated and maintained documentation in the Technical Library and on-board the aircraft fleet. Ensured all documentation was current and accurate for various aircraft types.

Compiled quotations, managed general office administration, and handled client liaison. Placed orders with suppliers and ensured smooth operational flow.

Completed secondary education at Alphen Park High School, focusing on a broad curriculum to prepare for further studies. Gained foundational knowledge across various subjects during the five-year program.