vrushabh kulaye
@vrushabhkulaye
Experienced IT support specialist skilled in Microsoft 365 and Azure administration.
IndiaWhat I'm looking for
I am an IT support specialist with over six years of experience delivering technical support, system administration, and cloud infrastructure management across enterprise and remote environments. I have strong hands-on experience with Microsoft 365, Azure (including Entra ID/Active Directory), Exchange, SharePoint, Intune, and VDI support.
My background includes administering Office 365 tenants, managing licenses and mailboxes, troubleshooting Outlook/Teams/SharePoint issues, and working with ADFS, AAD Connect, PowerShell, and Windows Server tasks. I have supported end users pan-India and remotely for US clients, handled network, printer, and hardware problems, and participated in Power Automate projects and IT documentation.
I communicate clearly, document processes, and automate repetitive tasks to improve operational efficiency. I hold MS-102 certification and a B.Sc. in Information Technology, and I seek roles where I can apply cloud-focused administration and end-user support skills to deliver reliable IT services.
Experience
Work history, roles, and key accomplishments
Technical Support
Embee Software
Oct 2024 - Present (1 year 2 months)
Manage Microsoft 365 admin tasks including Outlook, Teams and SharePoint support; handle license provisioning, email account lifecycle, distribution groups and Office365 troubleshooting to ensure smooth end-user operations.
Technical Support Executive
Sterlington PLLC
Jul 2023 - Jun 2024 (11 months)
Provided remote Microsoft 365 and Azure support including Outlook, Teams, SharePoint, VDI troubleshooting, Entra ID user/group management and Power Automate tasks while maintaining IT documentation and Zoho ticketing workflows.
Support Engineer
Nippon India Life Asset Management
Jul 2018 - May 2020 (1 year 10 months)
Delivered pan-India end-user support for Microsoft 365, Exchange, Teams and SharePoint; managed AD, Office365 licensing, backups, VPN/FTP access and performed hardware/software troubleshooting and server backups/restoration.
Tech Generalist
Centre for Investment Education and Learning
Aug 2015 - Apr 2018 (2 years 8 months)
Administered Office365 and cloud services, performed desktop/server provisioning and OS installs, handled hardware/software support, firewall and printer management, and coordinated vendor procurement.
Education
Degrees, certifications, and relevant coursework
Kalinga University
Bachelor of Science, Information Technology
2020 - 2023
Completed a Bachelor of Science in Information Technology with coursework focused on IT support, systems administration, and cloud technologies.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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