Kiran YS
@kiranys
Detail-oriented IT professional specializing in Microsoft 365 administration.
IndiaWhat I'm looking for
I am a highly motivated IT professional with over 5 years of experience in Microsoft 365 and Office 365 administration and support. My expertise lies in managing Exchange Online, OneDrive, SharePoint, Microsoft Teams, Azure AD, and PowerShell scripting. I have a proven track record of troubleshooting, configuring, and optimizing enterprise M365 environments to ensure high availability, security, and compliance.
Throughout my career, I have held various roles, including Consultant at ITC Infotech, where I focused on L3 M365 support and Exchange Online administration. I have successfully managed shared mailboxes, distribution lists, and hybrid environments while performing server OS patching and troubleshooting OneDrive issues. My experience at Allyis India and Capgemini has further honed my skills in providing comprehensive support for M365 tenant issues and leading migrations of messaging and collaboration workloads to the cloud.
Experience
Work history, roles, and key accomplishments
Consultant
ITC Infotech
Jul 2024 - Dec 2024 (5 months)
Served as an L3 M365 Support Engineer focusing on Exchange Online administration. Managed shared mailboxes and distribution lists, performed server OS patching, and resolved Exchange issues. Utilized PowerShell scripting and Azure AD management effectively.
Support Engineer
Allyis India Pvt Ltd
Sep 2022 - Jan 2024 (1 year 4 months)
Provided comprehensive support for M365 tenant issues, including SharePoint, Exchange Online, Teams, and OneDrive. Collaborated with global admins to troubleshoot complex issues and handled domain-related concerns.
Senior Analyst
Capgemini Pvt Ltd
Mar 2021 - Sep 2022 (1 year 6 months)
Specialized in O365 Administration, managing Exchange Online, Microsoft Teams, and OneDrive. Administered cloud identities and configurations, troubleshot Outlook and Teams issues, and led migrations from on-premises to cloud.
Associate Engineer
Actualize Consulting Engineering Pvt Ltd
May 2018 - Jan 2020 (1 year 8 months)
Configured and managed VM setups, OS imaging, and patch installations. Oversaw software license management and data recovery operations, ensuring efficient IT support.
Education
Degrees, certifications, and relevant coursework
JEJawaharlal Nehru National College of Engineering
Bachelor of Engineering, Mechanical Engineering
2011 - 2015
Completed a Bachelor of Engineering in Mechanical Engineering, focusing on engineering principles, design, and technology applications in mechanical systems.
Sacred Heart PU College
Pre-University, Science
2008 - 2010
Completed Pre-University education with a focus on science subjects, preparing for higher education in engineering.
Sacred Heart High School
High School, General Education
2006 - 2008
Completed High School education with a general curriculum, laying the foundation for further studies.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
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