Vrunda Ghole

Managed end-to-end telecom provisioning, number porting, and service delivery operations, including order validation and customer communications. Coordinated with operators and internal teams to resolve escalations and maintain SLA compliance, including SOP and documentation updates.

Supported SLA governance for strategic enterprise customers by coordinating service evidence collection and helping reduce potential penalties. Assisted with service performance reporting and compliance management.

sales operations, order management, customer documentation, Supported sales operations including order processing, approvals, execution, invoicing, vendor payments, reporting, and cross-functional coordination.

Supported telecom service delivery by managing procurement, service requests, forecasting, documentation, and project tracking.

Validated telecom service orders, coordinated vendors, maintained documentation, and supported end-to-end order execution.

Held an executive role at the Institute of Banking Personnel Selection (IBPS).

Worked as an office assistant in the nuclear medicine department at Saifee Hospital.