Looking for a job

Rutuja Sawant

@rutujasawant

Project Coordinator at Maxval Technology who coordinated 20+ concurrent projects with 95% on-time delivery.

At Maxval Technology Pvt. Ltd., I coordinated site plans, floor plans, and marketing creative projects, serving as the contact for 20+ clients and internal design teams. I coordinated delivery across 20+ concurrent projects with 95% on-time completion.

At Reliance PPM Service, I completed KYC verifications and investigated complaints under RBI and TRAI guidelines, achieving 99% accuracy and keeping records audit-ready. My experience also includes customer service and sales roles, with work in MS Excel and Salesforce.

Experience

Work history, roles, and key accomplishments

Project Coordinator – Design & Marketing

Maxval Technology Pvt. Ltd.

Apr 2026 - Oct 2026 (6 months)

Served as single point of contact for 20+ clients and internal design teams, coordinating 20+ concurrent projects with 95% on-time delivery. Managed in-house project management platform and reviewed drafts to reduce revision cycles by 15%.

Project Coordination Client Communication Creative Briefing Quality Control Project Management Excel Microsoft Office Salesforce Zenoti

KYC & Fraud Analyst / Care Operations Support

Reliance PPM Service

Nov 2022 - Mar 2026 (3 years 4 months)

Completed 50+ KYC verifications daily per RBI and TRAI guidelines with 99% accuracy. Managed DND registrations and investigated UCC complaints, resolving escalated cases within TAT and maintaining audit-ready records.

KYC Fraud Detection Compliance RBI Guidelines TRAI Guidelines DND Management UCC Investigation Excel Microsoft Office

Sales Representative

Kontact Global

Aug 2022 - Nov 2022 (3 months)

Handled 40+ UK customer calls daily at 98% compliance during UK business hours, lifting conversion rates by 20% through consultative selling.

Sales Consultative Selling Customer Service UK Business Hours Compliance

Customer Service Associate (Voice & Email)

IDFC First Bank via Hinduja Global Solutions

Apr 2021 - Feb 2022 (10 months)

Resolved 50+ customer queries daily and managed data for 1,000+ accounts in MS Excel. Earned appreciations for 95% quality scores and meeting monthly targets.

Customer Service Excel Data Management Quality Assurance