Volha Aniskavets
@volhaaniskavets
Multilingual customer relations and content editor fluent in Russian, Belarusian, Spanish, and English.
SpainWhat I'm looking for
I am a multilingual customer relations specialist and content editor with extensive experience in client support, content planning, writing and editing for web platforms. I have worked independently and within teams handling multilingual communication, documentation and client onboarding.
My background includes managing check-ins and check-outs, coordinating staff, resolving client issues, and supporting sales through proactive follow-up, reporting and personalized service. I have produced and edited digital content, managed social media outreach and performed basic SEO tasks to attract and support customers.
I bring responsibility, creativity and strong organizational autonomy to roles that require cross-cultural communication and multilingual support. I am ready to travel and can join immediately.
Experience
Work history, roles, and key accomplishments
Freelance Administrative Assistant
Self Employed
Jan 2022 - Jan 2024 (2 years)
Provided translation and administrative services including Russian/English–Spanish translation, document management and client sourcing via social media while delivering multichannel customer support.
Customer Relations Manager
Asti
Jan 2016 - Jan 2021 (5 years)
Managed key client relationships with proactive follow-up, personalized support and internal coordination to meet sales and reporting objectives.
Content Editor
YourMinskApartment
Jan 2012 - Jan 2016 (4 years)
Planned, wrote and edited digital content for the website, managed guest check-in/check-out and resolved customer issues, and implemented SEO-focused itineraries and multichannel support to improve guest experience.
Content Editor
BigLion
Jan 2012 - Jan 2013 (1 year)
Planned, wrote and edited digital content and taught English and French language classes, contributing to content strategy and instruction delivery.
Education
Degrees, certifications, and relevant coursework
Artox
Diploma, Linguistics
2010 - 2012
Completed linguistics training at Artox focusing on language instruction and related skills from 2010 to 2012.
Belarusian State University
Languages and Literature
2010 -
Attended the Belarusian university in 2010 with coursework related to language and literature.
Availability
Location
SpainAuthorized to work in
Job categories
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