Naike Casellini

Designed and managed yoga retreats, ensuring flawless execution and unforgettable experiences.
Delivered outstanding customer care online and in-person, building lasting relationships.
Developed social media strategies, boosting engagement and brand visibility.
Optimized planning processes, ensuring standards and professionalism.
Leveraged feedback and analytics to enhance events and promotions.

Managed daily operations, ensuring exceptional customer and merchant experiences.
Consistently met/exceeded KPIs and SLAs through tailored coaching and training.
Led recruitment to secure top talent and cultural fit.
Collaborated with sales and stakeholders.
Designed action plans and operational initiatives to enhance efficiency and satisfaction.

Created and translated product descriptions for different markets.
Contributed to SEO projects, optimizing content for visibility and engagement.
Crafted engaging merchant profiles to enhance customer experience.
Managed external content partnerships to ensure quality and consistency.
Collaborated cross-functionally to maintain high content standards.

Translated and localized websites, apps, and code with cultural and technical accuracy.
Managed multilingual localization projects (e.g., English, Italian, French, Spanish).
Ensured translation quality using glossaries, style guides, and standards.
Met tight deadlines across multiple projects, ensuring client satisfaction.
Collaborated with clients to define scope and deliverables.

Coordinated cultural events and media campaigns, managing translations and communications to broaden audience reach.

Specialized in audiovisual translation, accessibility, and website localization. Developed skills in translating various forms of media and enhancing accessibility for diverse audiences.

Majored in Italian and Spanish Literature and Linguistics, with a minor in History. Gained a comprehensive understanding of literary analysis and linguistic structures.