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Viviana Granda

@vivianagranda

Message

I build clear workflows and executive support systems that keep high-volume operations moving.

Ecuador

Message

What I'm looking for

I'm looking for a remote executive support or operations role where I can build clear processes, coordinate high-volume work, and support leadership across U.S. time zones.

At Appraisal Aid, I led daily operations for 7+ clients, processing 500+ appraisal report reviews per month while meeting three-day and month-end deadlines. I built the company’s operational foundation from scratch, documenting workflows in a 200-page SOP playbook and producing performance reports for leadership.

I’ve supported C-level leaders across healthcare, manufacturing, and remote U.S. companies through calendar management, board coordination, reporting, confidential documentation, and stakeholder communication. I bring hands-on experience with Microsoft 365, SharePoint, Excel, Zoho CRM, and workflow tools to create organized, reliable operations.

Experience

Work history, roles, and key accomplishments

Executive & Operations Manager

Appraisal Aid

Jan 2026 - Jul 2026 (6 months)

Led day-to-day operations processing 500+ appraisal report reviews per month for 7+ clients, meeting 3-day and month-end deadlines with quality control before final delivery. Built the company's processes from scratch, documenting every workflow in a 200-page playbook with all SOPs.

Operations Management Quality Control SOP Development Microsoft 365 SharePoint ESC Hub CRM Workflow Coordination Reporting

Administrative Assistant

Citrus Wave Siding & Structures LLC

Jul 2025 - Dec 2025 (5 months)

Supported the CEO with daily administrative and operational tasks, meetings, agendas and follow-up. Prepared financial and project reports, including 60-day projections and bid proposals, in Excel and Google Sheets.

Excel Google Sheets Zoho CRM Data Entry Communication Skills Recruitment coordination

Administrative Analyst

Fundação Hospitalar São Francisco de Assis

Nov 2023 - Jun 2024 (7 months)

Served as secretary of the Medical Residency and Ethics & Research Committees, supporting weekly Tuesday meetings and documentation for 15+ research projects per month. Processed enrollment of 30+ residents and specialization students per month.

Committee Support Documentation Enrollment Processing Event Coordination

Executive Assistant to General Management

Hospital del Río, Hospirio S.A.

Feb 2022 - May 2023 (1 year 3 months)

Supported the General Manager, the Medical Director and the President's office with agendas, meetings and admin tasks. Organized 3+ board meetings and 30+ committee meetings.

Executive Support Meeting Coordination Project Management Social Media Management Event Coordination

Executive Assistant

Cartones Nacionales Cartopel S.A.I.

Mar 2021 - Feb 2022 (11 months)

Managed agendas, meetings and travel for the General Manager and Executive Director; supported all area heads (1000+ employees). Controlled documents, distributed internal communications and coordinated management and industrial-park meetings.

Calendar Management Travel Coordination Document Control Internal Communications Liaison