Open to opportunities

Jessica Perez

@jessicaperez

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Administrative & operations specialist delivering executive support, cost control, and remote process optimization.

Ecuador

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What I'm looking for

I’m looking for a fully remote role where I can lead administrative operations and executive support while owning budgeting, cost control, and inventory coordination—working independently with professionalism, confidentiality, and clear priorities.

I’m a bilingual Administrative & Operations Specialist with 20+ years of experience supporting business operations, executive teams, and customer-facing workflows. I’m known for professionalism, confidentiality, and reliability, especially when handling sensitive, time-critical work.

In remote roles as a medical and customer service interpreter, I provide accurate bilingual communication for medical, emergency, and customer service calls—supporting appointment coordination, insurance interactions, and government-related services. I maintain strict HIPAA-compliant standards while working independently in fast-paced environments.

Earlier, I led warehouse operations as Chief of Warehouse and managed accounts receivable and credit evaluations as Credit & Collection Manager. I consistently create reports, control costs and budgets, supervise inventory and staff, and optimize processes to improve delivery, accuracy, and customer outcomes.

Experience

Work history, roles, and key accomplishments

Current

Medical Interpreter

Current

Globo Language Solutions

Jan 2024 - Present (2 years 3 months)

Provided accurate bilingual interpretation for medical, emergency, and customer service calls, supporting patient care and appointment coordination. Maintained confidentiality and upheld HIPAA-compliant standards while handling insurance and government-related requests.

Insurance Interaction Support Confidentiality

Current

Medical, Legal Interpreter

Current

Freelance

Jan 2021 - Present (5 years 3 months)

Facilitated consecutive interpretation for medical, legal, and customer service scenarios in high-volume, time-critical contexts. Streamlined remote communication workflows in collaboration with administrative teams while ensuring confidentiality.

consecutive interpretation Medical Interpretation Legal Interpretation Customer Service Support Sensitive Communication

Business & English Teacher

Various Institutions

Jan 2005 - Jan 2021 (16 years)

Taught business management, strategy, and English in bilingual academic programs. Guided students through research projects and organizational development coursework.

Business Management Strategy Instruction Bilingual Education Organizational Development Lesson planning

Chief of Warehouse

Alitecno S.A.

Jan 2011 - Jan 2013 (2 years)

Directed daily inventory control and shipment coordination to support warehouse operations for a multinational company. Produced cost reports, supervised staff, optimized storage and delivery processes, and translated equipment specifications and manuals.

Inventory Control Warehouse operations Cost Reporting Staff Supervision Storage & Delivery Optimization Technical Translation

Credit & Collection Manager

Wyeth Pharmaceuticals & Aga S.A.

Jan 1998 - Jan 2004 (6 years)

Managed accounts receivable, credit evaluations, and financial reporting while negotiating settlements with key clients. Reduced overdue balances and led English adoption for regional financial communications.

Accounts Receivable Financial Reporting Financial Communications