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Vivek RaiVR
Open to opportunities

Vivek Rai

@vivekrai28

Marketing Operations leader running high-volume email campaigns and managing CRM to drive lead growth.

India
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What I'm looking for

I’m looking to own CRM and email marketing execution end-to-end—campaign planning, deliverability operations, segmentation, and KPI reporting—while collaborating with sales, content, and design teams to improve webinar performance and qualified lead generation.

I run end-to-end B2B and B2C email marketing campaigns from VEDSU Technologies Private Limited, working across Healthcare, Banking & Financial Services, HR, IT, Pharmaceuticals, Insurance, Compliance, Real Estate, Food Safety, and E-learning.

I manage large contact databases and high deliverability operations—administering 20+ marketing domains and 20+ shared/dedicated IPs, optimizing segmentation and personalization, and reporting on campaign KPIs to support webinar registrations and qualified lead generation.

Experience

Work history, roles, and key accomplishments

IL

Customer Service Associate

IDBI Intech Limited

Dec 2018 - May 2019 (5 months)

Delivered customer support in a banking technology environment using Finacle Core Banking Software, managing approximately 60 customer interactions daily.

Education

Degrees, certifications, and relevant coursework

SS

School of Management Sciences (SMS)

Post Graduate Diploma in Management, Marketing & Finance

2016 - 2018

Post Graduate Diploma in Management with dual specialization in Marketing and Finance.

JT

Jeevandeep Institute of Management & Technology

Bachelor of Commerce, Marketing & Commerce

2013 - 2016

Bachelor of Commerce with focus on Marketing and Commerce.

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