Open to opportunities

viva Blog

@vivablog

Message

I build strong client relationships through customer support, virtual assistance, and tailored financial guidance.

Nigeria

Message

What I'm looking for

I'm looking for a role where I can support clients, manage administrative operations, build lasting relationships, and contribute to efficient virtual or customer-facing teams.

I've supported clients at Prudential Zenith Life Insurance, Ideal Standard, and Swiss Group, providing financial guidance, virtual administrative support, and high-volume customer service. I help clients navigate insurance, savings, investments, policy renewals, claims, and everyday service inquiries.

With over six years of experience, I manage calendars, email, meetings, travel, records, reports, and digital filing systems while maintaining responsive communication and strong client relationships. I'm comfortable using CRM systems, Microsoft Office, Google Workspace, Teams, Zoom, Slack, and virtual collaboration tools to keep work organized and efficient.

Experience

Work history, roles, and key accomplishments

Financial Advisor

Prudential Zenith Life Insurance

Jan 2023 - Dec 2025 (2 years 11 months)

Provided personalized financial advice and educated clients on insurance, savings, investment, and wealth protection. Built strong client relationships and assisted with policy applications, renewals, and claims.

Financial Advisory Client Relationship Management Insurance Sales Customer Service

Virtual Assistant

Ideal Standard

Jan 2021 - Dec 2022 (1 year 11 months)

Managed calendars, meetings, and travel, and handled email correspondence. Prepared reports and presentations, maintained digital filing systems, and coordinated virtual meetings.

Calendar Management Email Management Report Preparation Data Entry Microsoft Office Google Workspace

Customer Service Specialist

Swiss Group

Jan 2019 - Dec 2020 (1 year 11 months)

Delivered customer support via phone, email, and in person, resolving inquiries and complaints. Maintained customer records and collaborated with internal departments to build customer relationships.

Customer Service Problem Solving CRM Data Entry