Vitoria Bighetti
@vitoriabighetti
Experienced AI researcher specializing in customer engagement and optimization.
BrazilWhat I'm looking for
As an AI Researcher with a focus on customer engagement and optimization, I have honed my skills in bot supervision and automated interactions. My experience spans various roles, including AI Sales Trainer and Administrative Team Leader, where I successfully led teams to enhance customer experiences and drive sales growth. I thrive in fast-paced environments, leveraging my expertise in CRM management and prompt engineering to deliver high-quality outcomes.
Throughout my career, I have developed AI-driven strategies that significantly improve outreach and conversion rates in both B2B and B2C contexts. My background in market research and social media management has equipped me with the analytical skills necessary to translate complex data into actionable insights. I am passionate about utilizing AI technology to optimize customer service and engagement, and I am eager to contribute my knowledge to a dynamic organization.
Experience
Work history, roles, and key accomplishments
AI Sales Trainer
Solda.ai
Dec 2023 - Present (1 year 5 months)
Leading AI supervision efforts to optimize bot performance and enhance customer engagement in B2B and B2C environments. Specializing in SDR activities and developing AI-driven strategies to improve outreach and conversion rates.
Translator
Freelancer
Jan 2014 - Present (11 years 4 months)
Managed and supervised an administrative team while delivering translations for operational materials. Expert in Salesforce CRM for data analysis and reporting.
Administrative Team Leader
BrPartners
Mar 2021 - Dec 2023 (2 years 9 months)
Conducted market research and managed translation projects from planning to delivery. Ensured quality control and timely execution of projects.
Social Media Manager
Brejatorium
Feb 2018 - Feb 2021 (3 years)
Developed and curated content for social media platforms, driving audience engagement through strategic content creation and performance analysis.
Market Researcher and Translator
Proudfoot
Jun 2018 - Feb 2020 (1 year 8 months)
Conducted market research and managed translation projects, ensuring quality control and effective communication of research findings.
Social Media Manager
Adriana Ventura
Feb 2018 - Jan 2019 (11 months)
Developed and curated content for social media, enhancing brand visibility and engagement through strategic management and performance analysis.
Education
Degrees, certifications, and relevant coursework
Escola Britânica de Artes Criativas e Tecnologia
Full Stack Python Developer, Computer Science
2024 -
Studied Full Stack Python Development, gaining skills in programming and software development.
Universidade Anhembi Morumbi
Bachelor of Nutrition, Nutrition
2017 -
Pursued studies in Nutrition, focusing on dietary practices and health management.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Job categories
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