Camila Almeida

CA

Open to opportunities

Camila Almeida

@camilaalmeida

I move digital leads from first contact to conversion through customer support and consultative sales.

What I'm looking for

I'm looking for a remote role where I can support customers and manage leads through organized, consultative communication across digital channels, while continuing to grow in sales, CRM, and administrative operations.

I've supported digital businesses including Victor Damásio’s Vida de Mentor, Must Marketing Agency, Cenário Magnético, and Ready To Go Education, guiding leads through Instagram, WhatsApp, and CRM pipelines from first contact to booking and close.

My background in Human Resources Management and administrative operations complements my work as a Closer, SDR, and Social Seller. I bring consultative communication, lead qualification, pipeline follow-up, copywriting, invoicing, and organized remote-work execution to client relationships.

Experience

Work history, roles, and key accomplishments

VM

Current

Social Seller

Current

Victor Damásio – Vida de Mentor

Dec 2025 - Present (8 months)

Handled customer service via Instagram, guided leads through the sales funnel, and built strategic relationships to increase conversion.

Instagram Customer Service Sales Funnels Lead Management Relationship Building

MA

Closer / SDR

Must – Marketing Agency

Mar 2025 - Nov 2025 (8 months)

Conducted active prospecting and lead qualification, supported inbound and outbound digital sales, and managed the sales pipeline in CRM.

Prospecting Lead Qualification CRM Sales Pipeline Inbound Sales Outbound Sales

CM

SDR / Social Seller

Cenário Magnético

Nov 2024 - Jan 2025 (2 months)

Provided strategic customer service via Instagram and WhatsApp, and handled lead prospecting, qualification, and pipeline tracking.

Instagram WhatsApp Customer Service Lead Prospecting Lead Qualification

RL

Closer

Ready To Go Education – Leandro Ladeira

Oct 2022 - Aug 2024 (1 year 10 months)

Provided consultative support for students of digital marketing courses, and handled lead qualification and pipeline follow-up.

Consultative Sales Lead Qualification Pipeline Management Customer Support

EC

Administrative Assistant

Ennet – Vocational Training Center

May 2022 - Oct 2022 (5 months)

Managed administrative and financial spreadsheets, and issued and controlled invoices and documents.

Spreadsheets Document Control Invoicing Administrative Support

MV

Personnel Administration

Marque Mais Comunicação Visual

Mar 2021 - May 2022 (1 year 2 months)

Handled time-tracking control and payroll support, and organized fiscal documents and internal reports.

Time Tracking Payroll Reporting

AN

Administrative Assistant & Banking Correspondent

Aliança Promotora de Negócios

May 2019 - Jul 2020 (1 year 2 months)

Prepared and reviewed financial contracts and credit simulations.

Credit Analysis Administrative Support

CO

Telemarketing Agent

Cobrasca

Mar 2018 - Jan 2019 (10 months)

Handled inbound and outbound customer contact, negotiation, and objection handling.

Inbound Calls Outbound Negotiation Objection Handling

Education

Degrees, certifications, and relevant coursework

CU

Centro Universitário do Distrito Federal (UDF)

Bachelor's Degree, Human Resources Management

Completed a Bachelor's Degree in Human Resources Management in December 2019.

Tech stack

Software and tools used professionally

WhatsApp

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