Open to opportunities

Fernanda Camargos

@fernandacamargos

Administrative professional with bilingual communication skills, data management experience, and a customer-focused mindset for remote roles.

Brazil

Message

What I'm looking for

I’m looking for structured 100% remote work where I can support customers and teams through organized administration, reliable data handling, and clear written communication—ideally in Virtual Assistance, Customer Success, or AI Prompt Engineering and Linguistic Analysis.

I’m a bilingual professional with a strong organizational background, combining administrative routines with customer service focused on sales. Through a B.A. in Languages and Literature, I’ve developed excellent written communication and analytical skills, and I’m highly adaptable to new technologies and web tools.

In my Administrative Assistant role at Cimento Nacional, I controlled and updated operational spreadsheets to ensure data integrity and accurate reporting. I managed corporate email flows, triaged internal demands, and organized cloud-based files using Google Workspace / Office 365, while optimizing repetitive processes to reduce internal response times.

Previously, at Sorveteria Quatro Estações, I supported retention and sales by resolving customer inquiries and actively prospecting operational leads. I also maintained interaction histories in CRM systems and executed monthly sales targets through clear communication, negotiation techniques, and organization—plus I’m currently building additional experience as an English Teacher Intern / Monitor with strong support for classroom routines. I’m now seeking structured remote opportunities such as Virtual Assistance, Customer Success, or AI Prompt Engineering and Linguistic Analysis.

Experience

Work history, roles, and key accomplishments

English Teacher Intern / Monitor

CCAA

May 2026 - Jul 2026 (2 months)

Provided pedagogical support to facilitate English classes for children, including individual guidance on grammar, phonetics, and foundational vocabulary. Assisted with organizing teaching materials and supporting classroom routine management.

English Instruction Pedagogical Support Classroom Management Teaching Materials Organization

Administrative Assistant

Cimento Nacional

Dec 2024 - Apr 2026 (1 year 4 months)

Controlled and updated operational spreadsheets to ensure data integrity and accurate reporting. Managed corporate email flows, organized cloud-based files, and optimized repetitive processes to reduce internal response times.

Operational Spreadsheets Data Integrity Reporting Organizing Files Google Workspace Office 365 Process Optimization

Sales and Customer Service Assistant

Sorveteria Quatro Estações

Oct 2021 - Nov 2023 (2 years 1 month)

Delivered customer service with a focus on retention by resolving inquiries and prospecting operational leads. Maintained interaction histories in CRM systems and executed monthly sales targets using assertive communication and negotiation techniques.

Customer Service Customer Retention Prospecting CRM Systems Sales Targets Negotiation Assertiveness Interaction History Management