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Vishvi Weragoda

@vishviweragoda

Hospitality professional delivering exceptional guest experiences and efficient front-of-house operations.

United Arab Emirates
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What I'm looking for

I am seeking a customer-facing hospitality role where I can deliver memorable guest experiences, grow in operations or guest relations, and work within a collaborative, service-driven team.

I am a dynamic, people-oriented hospitality professional with hands-on experience in front-of-house roles across restaurants and leisure venues. I thrive in fast-paced environments, delivering warm welcomes and efficient guest service that enhance satisfaction and retention.

At Arabian Ranches Golf Club I optimized seating flow, improved waitlist management, and increased guest satisfaction through attentive greeting, clear communication, and tailored service for diverse guest needs. My efforts contributed to better table turnover and stronger first impressions.

Previously I managed operations at Escape the Room and worked service shifts at Kang's Kitchen, where I oversaw multiple games and high-volume dining, improved upsell conversion, and maintained strict hygiene and order-accuracy protocols. I consistently reduced turnaround times and improved customer feedback and repeat business.

I bring strong interpersonal skills, cross-cultural communication, POS experience (including third-party delivery platforms), and practical food-safety knowledge. I am eager to contribute enthusiasm, adaptability, and a service-driven mindset to a team that values excellence and continuous learning.

Experience

Work history, roles, and key accomplishments

AC
Current

Hostess

Arabian Ranches Golf Club

Dec 2022 - Present (3 years)

Greeted and escorted guests, optimized seating flow to improve table turnover, and enhanced guest satisfaction through personalized service and efficient call handling, contributing to increased repeat visits and positive feedback.

KK

Hostess / Waiter

Kang's Kitchen

Feb 2021 - Aug 2021 (6 months)

Welcomed and served 40–50 guests per shift, increased upsell conversion and average order values, maintained strict allergy and hygiene compliance, and managed 150+ weekly online orders with 97% accuracy.

Education

Degrees, certifications, and relevant coursework

University of Colombo – Faculty of Law logoUL

University of Colombo – Faculty of Law

Bachelor of Laws (LL.B) (Hons.), Law

2018 - 2022

Grade: Second Class (Lower)

Completed a Bachelor of Laws (LL.B) (Hons.) with Second Class (Lower) from the University of Colombo Faculty of Law.

BS

Bandaranaike Centre for International Studies

Diploma in International Relations, International Relations

2019 - 2019

Completed a Diploma in International Relations awarded by the Bandaranaike Centre for International Studies.

HK

Hillwood College Kandy

General Certificate of Advanced Level, General Secondary Education

2015 - 2017

Completed General Certificate of Advanced Level (GCE A/L) examinations at Hillwood College, Kandy.

NM

National Institute of Business Management

Advanced Certificate in English Language, English Language

2015 - 2015

Grade: Merit Pass / Distinction Pass

Completed an Advanced Certificate in English Language with Merit/Distinction pass at the National Institute of Business Management.

Tech stack

Software and tools used professionally

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Vishvi Weragoda - Hostess - Arabian Ranches Golf Club | Himalayas