Vishvi Weragoda
@vishviweragoda
Hospitality professional delivering exceptional guest experiences and efficient front-of-house operations.
What I'm looking for
I am a dynamic, people-oriented hospitality professional with hands-on experience in front-of-house roles across restaurants and leisure venues. I thrive in fast-paced environments, delivering warm welcomes and efficient guest service that enhance satisfaction and retention.
At Arabian Ranches Golf Club I optimized seating flow, improved waitlist management, and increased guest satisfaction through attentive greeting, clear communication, and tailored service for diverse guest needs. My efforts contributed to better table turnover and stronger first impressions.
Previously I managed operations at Escape the Room and worked service shifts at Kang's Kitchen, where I oversaw multiple games and high-volume dining, improved upsell conversion, and maintained strict hygiene and order-accuracy protocols. I consistently reduced turnaround times and improved customer feedback and repeat business.
I bring strong interpersonal skills, cross-cultural communication, POS experience (including third-party delivery platforms), and practical food-safety knowledge. I am eager to contribute enthusiasm, adaptability, and a service-driven mindset to a team that values excellence and continuous learning.
Experience
Work history, roles, and key accomplishments
Hostess
Arabian Ranches Golf Club
Dec 2022 - Present (3 years)
Greeted and escorted guests, optimized seating flow to improve table turnover, and enhanced guest satisfaction through personalized service and efficient call handling, contributing to increased repeat visits and positive feedback.
Member of Staff
Escape the Room
Apr 2022 - Aug 2022 (4 months)
Managed up to 10 game sessions daily, delivered briefings and live support to teams, reduced downtime between sessions, and improved escape success rates through timely hints and rapid room resets.
Hostess / Waiter
Kang's Kitchen
Feb 2021 - Aug 2021 (6 months)
Welcomed and served 40–50 guests per shift, increased upsell conversion and average order values, maintained strict allergy and hygiene compliance, and managed 150+ weekly online orders with 97% accuracy.
Education
Degrees, certifications, and relevant coursework
University of Colombo – Faculty of Law
Bachelor of Laws (LL.B) (Hons.), Law
2018 - 2022
Grade: Second Class (Lower)
Completed a Bachelor of Laws (LL.B) (Hons.) with Second Class (Lower) from the University of Colombo Faculty of Law.
Bandaranaike Centre for International Studies
Diploma in International Relations, International Relations
2019 - 2019
Completed a Diploma in International Relations awarded by the Bandaranaike Centre for International Studies.
Hillwood College Kandy
General Certificate of Advanced Level, General Secondary Education
2015 - 2017
Completed General Certificate of Advanced Level (GCE A/L) examinations at Hillwood College, Kandy.
National Institute of Business Management
Advanced Certificate in English Language, English Language
2015 - 2015
Grade: Merit Pass / Distinction Pass
Completed an Advanced Certificate in English Language with Merit/Distinction pass at the National Institute of Business Management.
Availability
Location
Authorized to work in
Job categories
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