Eliagne Placeres
@eliagneplaceres
Senior Hostess at The Arts Club, coordinating reception flow and training new hostesses to uphold service standards.
United Arab EmiratesWhat I'm looking for
At The Arts Club, I lead reception flow and support coordination with the floor and events teams. I guide new hostesses through cross-training and service standards.
I resolve guest concerns with discretion and adapt to crowd dynamics and member preferences across dining and lounge areas. I also support daily reports and consistent communication across departments.
At La Casa del Tango, I handled VIP bookings, group reservations, and event logistics. Earlier, as a Hostess & Cashier at Meat Co., I coordinated reservations, processed payments, and supported event organization and guest recovery.
Experience
Work history, roles, and key accomplishments
Senior Hostess
The Arts Club
May 2023 - Present (3 years 5 months)
Lead reception flow and support coordination with floor and events teams. Guide new hostesses through cross-training and service standards, resolve guest concerns, and monitor dining and lounge areas.
Receptionist & Hostess
La Casa del Tango
Nov 2022 - Apr 2023 (5 months)
Acted as first point of contact for guests and handled VIP bookings. Managed group reservations, maintained guest preference records, and assisted with event logistics.
Hostess & Cashier
Meat Co.
Oct 2021 - Nov 2022 (1 year 1 month)
Managed seating arrangements and coordinated with kitchen and floor staff. Processed payments, prepared invoices, and supported event organization and guest recovery.
Sales Agent
Neo Elementum
May 2020 - Sep 2021 (1 year 4 months)
Managed inbound and outbound sales for health and beauty products, exceeding monthly targets.
Retail Sales Associate
Private Plumbing Store
Apr 2019 - Dec 2020 (1 year 8 months)
Assisted customers, handled sales transactions, and maintained store organization.
IT Support
Hermanos Ameijeiras Hospital
Sep 2018 - Apr 2019 (7 months)
Provided technical assistance and managed computer inventory.
Education
Degrees, certifications, and relevant coursework
IPI Osvaldo Herrera
Bachelor, Informatics Science
2015 - 2018
Bachelor in Informatics Science from IPI Osvaldo Herrera in Havana, Cuba, from 2015 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
United Arab EmiratesAuthorized to work in
Salary expectations
Job categories
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