Mark James Navarro

I’m a dedicated, customer-focused waiter with over 3 years of experience in hotel and restaurant service. I bring a strong commitment to hospitality, clear communication, and consistently high service standards.

In my roles, I greet and welcome guests professionally, present menus and explain food and beverage items, and take accurate orders using the POS system. I serve food and beverages promptly, handle customer complaints professionally, process cash and card payments accurately, and coordinate with kitchen staff to support timely order delivery.

I’m also detail-oriented about cleanliness and guest comfort—I reset and prepare dining tables before and after service, maintain hygiene standards, and follow food safety and company service procedures. I work well under pressure as a team player, with time management and a calm, guest-first approach.