Virtual Assistant, Admin Assistant, Customer Support
Looking for a job
Virginia Aratan
@virginiaaratan
Virtual Assistant handling insurance administration, e-commerce operations, and customer support.
PhilippinesWhat I'm looking for
In my current Virtual Assistant role, I handle insurance and financial administrative tasks, including inbox management, email and chat support, data entry, and record keeping.
I also handle e-commerce product and import/export operations, and have supported customer requests, issue resolution, invoicing, and sales through chat, email, calls, and instant messaging.
From 2020 to 2025, I provided technical support by maintaining systems, monitoring alerts, resolving technical issues, and helping manage network infrastructure and data backups.
Experience
Work history, roles, and key accomplishments
VI
Current
Virtual Assistant
VirginiaAratan
Jan 2025 - Present (1 year 9 months)
Handles administrative tasks, social media management, and e-commerce operations.
VI
Customer Tech Support
VirginiaAratan
Jan 2020 - Dec 2025 (5 years 11 months)
Performs system maintenance, monitors alerts, resolves technical issues, manages network infrastructure, and maintains documentation.
VI
Customer Sales Support
VirginiaAratan
Assists customer requests, resolves issues, and handles invoices and sales via chat, email, calls, and IM using Salesforce and HubSpot.
Education
Degrees, certifications, and relevant coursework
University of the Philippines Open University - eLearning
Course, Practical Home Behavior Management for Children with Special Needs
2026 - 2026
Completed a course on Practical Home Behavior Management for Children with Special Needs from February to March 2026.
University of the Philippines Open University - eLearning
Course, Identifying Red Flags of Developmental Delay
2026 - 2026
Completed a course on Identifying Red Flags of Developmental Delay from April to May 2026.
CC
Centric Training & Assessment Center
Vocational Course, Healthcare Services
2024 - 2024
Completed a vocational course in Healthcare Services from April to July 2024.
Far Eastern University
Bachelor of Science, Tourism Management
2015 - 2020
Pursued a Bachelor of Science in Tourism Management at Far Eastern University from 2015 to 2020.
Availability
Looking for a job
Location
PhilippinesAuthorized to work in
Salary expectations
420k+ PHP
Social media
Job categories
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