Open to opportunities

Rovie jean Oropesa

@roviejeanoropesa

Customer-focused professional with experience in online selling, order tracking, customer support, and e-commerce operations.

Philippines

Message

What I'm looking for

I’m looking for a remote customer-support role where I can handle chat, email, and order processing with speed and accuracy. I want to help keep inventory and listings updated while delivering exceptional customer experiences.

I am an experienced online seller since 2018 with a strong background in customer service, order processing, shipment tracking, and resolving customer concerns. I have experience handling customer inquiries through chat and managing orders from purchase to delivery. I am detail-oriented, organized, and committed to providing excellent customer support. I am eager to apply my skills in a remote Customer Support, Logistics Support, Track & Trace Specialist, or Virtual Assistant role. I am a fast learner, reliable, and always willing to learn new systems and tools.

Experience

Work history, roles, and key accomplishments

Current

Customer Support Virtual Assistant

Current

Online Seller

Jan 2018 - Present (8 years 5 months)

Managed customer inquiries and orders across Facebook, Shopee, and TikTok Shop, responding to concerns, tracking deliveries, and maintaining customer records. Updated inventory and product listings, processed emails, and supported approximately 10 customers daily while ensuring strong customer satisfaction.