Himalayas logo
VN
Open to opportunities

Vinod Nayak

@vinodnayak

Customer support specialist with strong email support and problem-solving skills.

India
Message

What I'm looking for

I seek a customer-facing role where I can apply email support expertise, continue learning, solve problems, and contribute to team success.

I am a motivated, detail-oriented customer support specialist with hands-on experience managing email support for sales, service, orders, payments, refunds and escalations. I consistently delivered timely, clear responses and coordinated with internal teams to resolve customer issues efficiently.

I hold a BA in Economics and practical experience at two service organizations where I handled customer communications for major clients and apps. I bring basic computer skills, familiarity with digital marketing and generative AI concepts, strong problem-solving, and a commitment to continuous learning and contributing to organizational growth.

Experience

Work history, roles, and key accomplishments

HL

Email Customer Support

HRH Next Service Limited

Jan 2025 - Apr 2025 (3 months)

Managed POP App orders and payments support emails, resolved delivery and refund queries, and delivered prompt, accurate responses during a company process shutdown.

Education

Degrees, certifications, and relevant coursework

GU

Gulbarga University

Bachelor of Arts, Economics

Grade: 75.21%

Completed a Bachelor of Arts in Economics with a percentage of 75.21% in 2023.

SG

Sri H. R. Gaviyappa Memorial College, Gangavathi

PUC, Pre-University (PUC)

Grade: 78%

Completed Pre-University Course (PUC) with a percentage of 78% in 2020.

MK

Morarji Desai Residential School, Kanakagiri

SSLC, Secondary Education

Grade: 75.04%

Completed Secondary School Leaving Certificate (SSLC) with a percentage of 75.04% in 2018.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Vinod Nayak - Email Customer Support - Digitide Solutions Limited | Himalayas