Open to opportunities

Babu Rao

@baburao

Message

Experienced customer support professional with strong email communication skills.

India

Message

What I'm looking for

I am looking for a role that allows me to utilize my customer support skills in a dynamic environment, focusing on enhancing customer satisfaction and team collaboration.

I am an experienced customer support professional with a strong background in providing timely and effective assistance to customers via email. My journey in customer support began with my role as a Telecaller at Athena BPO Pvt Ltd, where I honed my skills in engaging with customers and fulfilling their needs through proactive communication.

At Vidal Healthcare Services, I managed customer inquiries and complaints, ensuring high satisfaction levels while handling corporate accounts. Currently, as a Senior Operation Executive at Finnovation Tech Solutions, I leverage my email communication skills to deliver outstanding service and resolve inquiries efficiently. I am passionate about enhancing customer experiences and contributing to team success.

Experience

Work history, roles, and key accomplishments

Senior Operation Executive

Finnovation Tech Solutions Private Limited

Aug 2022 - Aug 2023 (1 year)

Provided customer support primarily through email, assisting customers with inquiries, feedback, and problem resolution to ensure high satisfaction levels.

Customer Support Email Communication Customer Satisfaction

Customer Care Support

Vidal Healthcare Services Private Limited

Aug 2020 - Oct 2021 (1 year 2 months)

Managed customer inquiries and complaints through phone calls, emails, and chat support, while handling corporate accounts and providing product information.

Customer Care Phone Support Email Support Complaint Handling