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vincent rosinach

@vincentrosinach

Support manager and technical leader building international support teams.

Poland
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What I'm looking for

I seek a senior technical role where I can lead and mentor international support teams, improve CSOps and automation, and work on complex enterprise applications while fostering a coaching culture.

Vincent Rosinach | AI Tech Lead • Psychology-Driven Leader • Multilingual Problem Solver

I bridge the gap between complex code, human behavior, and physical craftsmanship. With a career spanning Paris, London, Manila, and Gdynia, I have evolved from a software developer into a Tech Lead focused on AI and Automation. Currently at Finastra, I leverage OpenAI, Python, and Azure to build intelligent assistants that solve real-world operational bottlenecks.

My approach is unique because it is backed by a Master’s in Social Psychology and an ICC Coaching Certificate, allowing me to lead teams with a deep understanding of human dynamics and charisma.

What I bring to the table:

  • Modern Tech Stack: Expert in AI/Automation (OpenAI, Databricks), Cloud (Azure, AWS), and DevOps (Docker, Kubernetes).

  • The "Repairman" Mindset: Whether I am rebuilding my own home, restoring the "swing" in Irish traditional fiddle music, or troubleshooting a production database, I have a natural instinct for fixing what is broken.

  • Trilingual Communication: Native French with C2 certification in both English and Polish, enabling me to manage international stakeholders and local Polish teams with native-level precision.

  • Versatility: I am as comfortable administering cloud resources as I am mentoring a team or designing a monitoring application from scratch.

I am a self-learner and creative thinker who thrives when technical challenges meet human solutions

Experience

Work history, roles, and key accomplishments

Finastra logoFI
Current

Technical Consultant & Support Manager

Jan 2006 - Present (20 years)

Built and led international support teams for Trade Innovation (J2EE on WebSphere, DB2) and Kondor+ (C++ on Unix, Sybase), developing CSOps automation with Docker, Ansible and KCS to improve support efficiency and product reliability.

EI

Software Developer

E.I.S.T.I.

Sep 1997 - May 2000 (2 years 8 months)

Developed secure document handling applications using VC++6 (ATL/ADO/MTS) and SQL, contributing to application security and document workflows.

Education

Degrees, certifications, and relevant coursework

SWPS University of Social Sciences and Humanities logoSH

SWPS University of Social Sciences and Humanities

Master's degree, Social Psychology

Master's degree in Social Psychology completed in 2017 at SWPS (Sopot campus).

CE

École Internationale des Sciences du Traitement de l'Information (E.I.S.T.I.)

Master's degree, Computer Information Systems

Master's degree in Computer Information Systems completed in 1995 at E.I.S.T.I. in Paris.

Tech stack

Software and tools used professionally

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vincent rosinach - Technical Consultant & Support Manager - Finastra | Himalayas