Efficient IT Analyst with 5 years of experience in technical support and application management within the IT sector. Proven ability to resolve system and access issues for enterprise users, enhancing operational efficiency. Strong leadership and communication skills, complemented by a Bachelor's degree in Business Administration and a JavaScript certification. Fluent in Portuguese, English, and Spanish, facilitating effective collaboration in diverse environments.
Looking for a job
Max Mendes
@maxmendes
IT Analyst with 5 years in technical support and app management. Strong problem-solving, communication, and multilingual skills.
PolandExperience
Work history, roles, and key accomplishments
Current
Provided technical analysis and end-user support in enterprise IT, resolving system, application, and access issues using ITIL processes. Collaborated with cross-functional teams to maintain service continuity.
Delivered technical support across multiple platforms and enterprise tools, working with ticketing systems and cloud environments.
MB
Manager / Owner
Multiple Businesses
Jan 2013 - Dec 2020 (7 years 11 months)
Managed daily operations, staffing, and financial planning across multiple businesses, developing strong communication, leadership, and problem-solving skills.
Education
Degrees, certifications, and relevant coursework
UL
University of Lusíada
Bachelor's degree, Business Administration
2009 - 2012
Studied Business Administration at the University of Lusíada from 2009 to 2012.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
PolandAuthorized to work in
Website
maxmendes.devSalary expectations
20k+ EUR
Social media
Job categories
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