Vincent Oyier
@vincentoyier
Detail-oriented IT professional experienced in support, data labeling, and AI tasks.
What I'm looking for
I am a detail-oriented, tech-savvy IT professional with practical experience across IT support, customer support, and sales & marketing. I hold a Bachelor of Science in Information Technology from Maseno University and bring a strong foundation in troubleshooting and systems maintenance.
My career includes roles as an IT Support Assistant at Greif East Africa, a Sales & Marketing Associate at Brisk Marketing, and a Customer Support Agent at CCI Kenya, where I consistently resolved inquiries and supported customer satisfaction. I have hands-on experience with data labeling, transcription, captioning, and language tasks that support AI model training.
I am skilled in data annotation, AI prompt and response creation, Swahili-English translation, and basic Java and Python. I prioritize accuracy and meeting deadlines, and I apply strong attention to detail in language-related and technical tasks.
I am motivated to contribute to AI/data annotation teams or technical support groups where I can leverage my language skills, technical background, and customer-facing experience to improve model quality and user outcomes.
Experience
Work history, roles, and key accomplishments
Sales & Marketing Associate
Brisk Marketing
Jan 2021 - Jan 2023 (2 years)
Promoted products and services, conducted market research, and increased sales through client engagement and outreach.
IT Support Assistant
Greif East Africa
Jan 2019 - Jan 2020 (1 year)
Provided technical support and troubleshooting for hardware and software, and maintained IT systems to ensure operational continuity.
Customer Support Agent
CCI Kenya
Jan 2025 - Present (1 year 1 month)
Delivered customer support by resolving inquiries efficiently and maintaining high customer satisfaction metrics.
Education
Degrees, certifications, and relevant coursework
Maseno University
Bachelor of Science, Information Technology
Bachelor of Science in Information Technology focusing on IT fundamentals and applied computing.
Chianda High School
Kenya Certificate of Secondary Education (KCSE), Secondary Education
Completed the Kenya Certificate of Secondary Education (KCSE).
Newlight Academy
Kenya Certificate of Primary Education (KCPE), Primary Education
Completed the Kenya Certificate of Primary Education (KCPE).
Availability
Location
Authorized to work in
Job categories
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