Philomena Ngila
@philomenangila
Detail-oriented software engineering graduate specializing in AI data annotation and technical support.
What I'm looking for
I am a software engineering graduate with practical experience improving AI systems through annotation, evaluation, and transcription. I combine technical training with a certificate in Business Intelligence Analytics to approach data projects with both engineering rigor and analytical insight.
I have contributed to global AI projects at Outlier and Remotask, performing annotation, pairwise comparison, and linguistic evaluation to enhance model accuracy and cultural relevance. I focus on producing high-quality, culturally aware feedback that improves large language model outputs.
As a transcription specialist, I delivered accurate Swahili and English transcriptions for international clients, ensuring linguistic and cultural fidelity under tight deadlines. I also provided technical support and data management at Jomo Kenyatta International Airport, aiding HR and cross-functional teams in adopting digital workflows.
I am multilingual (Swahili and English), comfortable with remote collaboration, and motivated to join teams that value data quality, inclusivity, and practical AI improvement. I bring dependable execution, attention to detail, and a commitment to improving AI performance in real-world contexts.
Experience
Work history, roles, and key accomplishments
Tech Assistant
Jomo Kenyatta International Airport
Jan 2024 - Jun 2025 (1 year 5 months)
Provided technical support and troubleshooting for HR and digital platforms, managed data and reporting, and supported cross-functional teams to improve workflow efficiency.
AI Data Contributor
Outlier
Jan 2022 - Dec 2023 (1 year 11 months)
Conducted annotation, content evaluation, and quality checks to improve LLM outputs, providing linguistic evaluations for accuracy and cultural relevance.
Transcription Specialist
Eco Labs Transcription
Feb 2023 - Sep 2023 (7 months)
Transcribed and proofread Swahili and English audio with high accuracy, ensuring cultural and linguistic fidelity for time-sensitive international client deliverables.
AI Data Contributor
Remotask
Jan 2021 - Dec 2022 (1 year 11 months)
Labeled and annotated image, text, and audio datasets, performed pairwise comparisons and classification tasks for computer vision and NLP projects.
Education
Degrees, certifications, and relevant coursework
University of Nairobi
Bachelor of Engineering, Software Engineering
Completed a Bachelor's degree in Software Engineering with coursework in software development and systems engineering.
Coursera (certificate)
Certificate, Business Intelligence Analytics
Completed a professional certificate in Business Intelligence Analytics covering data visualization, reporting, and analytical techniques.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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