Mercy Kimondo
@mercykimondo
I evaluate AI outputs, verify data, and provide reliable IT support.
KenyaWhat I'm looking for
I've provided first-level IT support, resolving hardware and software issues while installing, configuring, and maintaining computer systems and applications.
I also handle accurate data entry, validation, record management, and Excel-based reporting. My work includes researching technical issues, maintaining system documentation, and collaborating with teams to improve service quality.
I'm experienced in AI response evaluation, data review, annotation quality assurance, fact verification, and remote collaboration. I bring strong written communication, analytical reasoning, and careful attention to guidelines in English, Swahili, and Kikuyu.
Experience
Work history, roles, and key accomplishments
IT Assistant
St. Paul's University
Provided first-level IT support, resolved hardware and software issues, and maintained computer systems. Performed data entry, validation, and record management, and assisted in preparing reports using Microsoft Excel.
Education
Degrees, certifications, and relevant coursework
St. Paul's University
Bachelor of Business Information Technology, Business Information Technology
Pursued a Bachelor of Business Information Technology (BBIT) degree, gaining skills in IT support, data analysis, and AI-related tasks.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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