Vinay DubeyVD
Open to opportunities

Vinay Dubey

@vinaydubey

Customer care executive with a strong background in sales and support.

India

What I'm looking for

I am looking for a dynamic role that fosters growth and values collaboration.

My name is Vinay Rambharosa Dubey, and I am a dedicated customer care executive with a proven track record in sales and support. With experience at Teleperformance Global Business Private Limited, I have consistently delivered exceptional service to third-party sellers on Amazon, achieving a satisfaction rating of over 95%. My ability to streamline processes and identify recurring issues has led to a 10% reduction in escalation rates, showcasing my commitment to enhancing the seller experience.

In my previous role as an International Sales Executive at FYP Solutions Pvt Ltd, I developed and executed effective sales strategies that generated significant revenue. By leveraging CRM tools such as HubSpot and Salesforce, I managed customer interactions efficiently and consistently achieved $5,000 in monthly sales. My formal education in Business Administration has equipped me with essential skills in leadership, communication, and problem-solving, which I apply in my professional endeavors.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Veer Narmad South Gujarat University logoVU

Veer Narmad South Gujarat University

Bachelor of Business Administration, Business Administration

2019 - 2022

Formal education in Leadership, communication, problem-solving, decision-making, and business strategy.

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