Vimbai Chikukwa
@vimbaichikukwa
Results-driven Team Assistant with strong communication and organizational skills.
What I'm looking for
I am a well-spoken and results-driven Team Assistant with a strong focus on client engagement and administrative support. My experience includes managing administrative tasks, engaging clients through various communication channels, and ensuring accurate record-keeping. I pride myself on my ability to adapt quickly to dynamic business needs and deliver exceptional service.
Throughout my career, I have honed my skills in data entry, CRM tools, and multitasking in fast-paced environments. I have successfully managed customer inquiries, generated leads, and maintained organized documentation for reporting and tracking purposes. My commitment to optimizing customer interactions has consistently driven business growth and enhanced client satisfaction.
Experience
Work history, roles, and key accomplishments
Client Engagement and Administrative Support Specialist
Anytime Functions
Feb 2022 - Jan 2024 (1 year 11 months)
Managed administrative tasks and provided customer support online, addressing inquiries and resolving issues through various platforms. Engaged clients via phone calls and maintained organized documentation.
Team Assistant
Vimbai Chikukwa
Feb 2022 - Jan 2024 (1 year 11 months)
Results-driven Team Assistant with strong communication skills and experience in client engagement, lead generation, and administrative support. Proficient in handling customer inquiries and maintaining accurate client records.
Call Centre Assistant
Funky Monkey Kids Clothing
Nov 2015 - Dec 2020 (5 years 1 month)
Provided high-level administrative support, managed executive calendars, and assisted in lead generation. Maintained client databases and ensured accurate documentation of customer interactions.
Research Assistant
Answers Research
Jan 2011 - Oct 2015 (4 years 9 months)
Successfully completed surveys thoroughly and on time, ensuring no spoiled papers. Contributed to research projects with attention to detail.
Sales Assistant
New Century Fashions
Jul 2009 - Jan 2011 (1 year 6 months)
Assisted customers in a retail environment, providing product information and support. Engaged in sales activities and maintained store organization.
Enumerator
Goal Zimbabwe
Jun 2009 - Jul 2009 (1 month)
Conducted surveys for a project, ensuring accurate data collection and reporting. Worked under tight deadlines to complete tasks efficiently.
Attaché
ZB Building Society
Aug 2006 - Aug 2007 (1 year)
Gained practical experience in a financial institution, assisting with various administrative tasks and client interactions.
Education
Degrees, certifications, and relevant coursework
Digital Marketing Institute
Professional Diploma, Digital Marketing
2024 - 2024
Completed a Professional Diploma in Digital Marketing, focusing on various aspects of digital marketing strategies, tools, and analytics.
Harare Institute of Technology
Certificate, Web Design
2024 - 2024
Earned a Certificate in Word Press Web Design, covering the fundamentals of creating and managing websites using WordPress.
Chartered Institute of Marketers
Certificate, Marketing
2015 - 2015
Achieved a Certificate in Mastering Metrics, focusing on the application of metrics in marketing and business performance.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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