Emma Gopozah
@emmagopozah
Adaptable virtual assistant delivering organized administrative support and efficient client solutions.
What I'm looking for
I am an adaptable, independent, and organized Virtual Assistant with hands-on experience across administrative support, customer service, and case management. I have worked in virtual assistant and sales roles, managing calendars, appointments, travel planning, data entry, payment processing, and client communications while supporting monitoring and evaluation tasks.
With a Bachelor of Science (Hons) in Social Work and experience in social services and client-facing roles, I bring strong interpersonal skills, CRM and Microsoft Office proficiency, and a track record of executing outreach, safeguarding campaigns, and reporting. I am focused on reliable, detail-oriented support that improves operational efficiency and client outcomes.
Experience
Work history, roles, and key accomplishments
Sales Agent
Celer Capital
Aug 2025 - Oct 2025 (2 months)
Conducted cold calling to present products and services, generated leads, and contributed to sales pipeline growth during a short-term part-time engagement.
Virtual Assistant
Triple T Loss Adjusters
Jan 2025 - Jul 2025 (6 months)
Provided administrative support including calendar management, appointment scheduling, travel planning, customer assistance, payment processing, and data entry to improve operational efficiency.
Social Services Intern
Mavambo Orphan Care
Sep 2020 - Jun 2021 (9 months)
Supported child protection and safeguarding campaigns, provided psychosocial support to PLHIV, assisted M&E with data capturing, and facilitated birth registration and medical assistance programs.
Education
Degrees, certifications, and relevant coursework
Africa University
Bachelor of Science Honours, Social Work
Grade: 3.64
Completed a Bachelor of Science Honours degree in Social Work with a 3.64 GPA, graduating in 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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